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About this property

Beachfront Location: Palm Beach - Excel Hotels & Resorts in Playa de las Américas offers direct beachfront access, a sun terrace, and a lush garden. Guests enjoy sea views and a year-round outdoor swimming pool. Comfortable Accommodations: The aparthotel features family rooms with kitchenettes, balconies, and private bathrooms. Each unit includes air-conditioning, a dining area, and modern amenities such as a coffee machine and TV. Dining and Leisure: A family-friendly restaurant serves international cuisine in a modern ambience. Additional facilities include a bar, lounge, games room, and kids' pool. Free WiFi is available throughout the property. Nearby Attractions: Playa de Troya is a 3-minute walk away, while Aqualand lies 1.6 km from the hotel. Siam Park is a 13-minute walk, and Tenerife South Airport is 18 km distant. Scuba diving opportunities enhance the surrounding area.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Onahotels
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.4)

Breakfast info

Continental, Buffet


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
Bedroom
2 single beds
Living room
1 sofa bed
Bedroom
2 single beds
Living room
1 sofa bed
Bedroom 1
2 single beds
Bedroom 2
1 double bed
Living room
1 sofa bed
Bedroom 1
2 single beds
Bedroom 2
1 double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Tommy
    United Kingdom United Kingdom
    The facilities are great at the hotel, with amazing customer service (especially Valentino) and a great location there really isn’t a better place to stay.
  • Christina
    Ireland Ireland
    Lovely location,close to bars,restaurants,beach. Fabulous breakfast buffet.Taxis easy to access. Very nice reception staff and extremely helpful. Very Welcoming and made every effort to assist if required.comfortable beds and noise levels good...
  • Mairead
    Ireland Ireland
    I like the location of the property and how close it was to the beach bars and restaurants
  • Annmarie
    United Kingdom United Kingdom
    Everything about our stay was brilliant, so friendly the entertainment team were amazing my granddaughter stole the show
  • Liam
    United Kingdom United Kingdom
    This place exceeded my expectations, after reading some of the reviews i think some people have too high expectations, this hotel suited everything we needed, a fully air conditioned apartment, fridge kettle and microwave with a lovely sea and...
  • Niamh
    Ireland Ireland
    I loved our second room. We had a gorgeous pool / sea view and huge balcony. Air con was great. Location was amazing. Pool was clean and always managed to get beds.
  • Amesha
    United Kingdom United Kingdom
    The staff brought the property together. With great entertainment, kind and reassuring staff I recommend this hotel well. The layout of the hotel is great. The facilities can appear a bit outdated but great value for its money
  • Debra
    United Kingdom United Kingdom
    Fantastic views from balcony, and fabulous location near to seafront, shops , restaurants etc. nice twin bedroom apartment. Reception were very friendly and helpful. Lovely pool area and fabulous choice at breakfast.
  • Flavia
    Italy Italy
    We had a really nice stay. Big thank you to the very friendly and sweet reception team!
  • K
    United Kingdom United Kingdom
    Location was excellent Next to beach & other amenities Close to the airport & ferry port in Los Cristianos. Apartment was clean & everything in working order Good variety of breakfast options including plant based milk & soya milk porridge,...

Property surroundings

Restaurants

1 restaurant on site
  • Restaurante #1
    • Cuisine
      International
    • Ambiance
      Family friendly • Modern

House rules

Palm Beach - Excel Hotels & Resorts takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 100 is required on arrival. That's about US$117. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Pool towels are available for a surcharge of EUR 5 per week. Please note that they can be changed daily for an additional charge of EUR 1.

The type of bed is subject to availability, the hotel cannot guarantee it 100%.

Please note, for group reservations of 6 apartments or more, special conditions may apply.

When booking half board or full board, please note that drinks are not included.

We do not exchange currencies

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

A damage deposit of € 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.