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Get the celebrity treatment with world-class service at Hotel Puerta America
The Hotel Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid. Each floor of the Hotel Puerta America was created by a different international architect. Rooms have 1 queen-size or 2 twin beds, and flat-screen smart TVs with Chromecast audiovisual streaming device. The hotel restaurant serves modern versions of traditional Spanish food. There is also a terrace and garden, and a top-floor bar with incredible views of Madrid. Located on Avenida de América Avenue, the Puerta America is just a 5-minute walk from the exclusive Salamanca neighbourhood, and Paseo de la Castellana and Bernabéu Football Stadium are both about 30 minutes walk away. Cartagena Metro Station is just 200 metres from the hotel.
Couples particularly like the location — they rated it 8.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Private parking
- Free WiFi
- Non-smoking rooms
- Fitness centre
- 3 restaurants
- Facilities for disabled guests
- 24-hour front desk
- Bar
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Guest reviews
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Guests who stayed here loved
- David
United Kingdom“The property was unique. The room was very unusual. Certain aspects were great.” - Donna
Australia“Location and the interior design on each floor were amazing” - Dan United Kingdom“24 hour room service, lovely interior design. Nice pool and helpful staff. It’s your standard 5 star. It’s close to Cartagena station, nice restaurants nearby. 15 minutes walk to CICD”
- Charlie United Kingdom“Friendly, polite staff and a truly unique hotel. We stayed on level 1 the 'space club's level and it was astounding. Location is brilliant for both the Bernabeu stadium and central Madrid areas. Had an amazing stay, one problem with the electric...”
- Stephen United Kingdom“Design of each floor was amazing Pool attendant very attentive”
- Elena
Israel“A very beautiful hotel with a unique architectural touch — each floor is designed by a well-known designer or architect. We stayed for just one night to attend a concert by our favorite band at a nearby stadium, so the location was perfect for...” - Bryndís
Iceland“Great service, big room with good view, excellent bathroom” - Nyabana
New Zealand“Great location! Right next to the metro easy to get around and access the main sights in Madrid. Staff were lovely, easy to communicate with and made sure everything was easily accessible to us.” - Gwendoline United Kingdom“Amazing layout and architecture. My daughter loved the pool so much too!”
- Stephen United Kingdom“It was very convenient for both the airport and the concert we were attending at the Athletico Stadium. This meant that we had to travel into the centre over the few extra days after the concert but it wasn’t too far, and that was our preference...”
Hotel surroundings
Restaurants
- The Observatory
- CuisineSpanish
- Open forCocktail hour
- AmbianceModern • Romantic
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- Karrara Terrasse
- CuisineSpanish
- Open forLunch • Dinner
- AmbianceFamily friendly • Modern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- Lobby & Bistró
- CuisineMediterranean • Spanish
- Open forLunch • Dinner • High tea • Cocktail hour
- AmbianceFamily friendly • Modern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
House rules
Child policies
Children of any age are welcome.
Children 5 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
When booking more than 9 rooms, different policies and additional supplements may apply.
The credit card will be preauthorized on arrival for the total amount + 50€ per night as a deposit.
All cots and extra beds are subject to availability and have to be requested in advance.
Please note the following prices for children's breakfast:
*up to 4 years, free;
*from 5 to 12 years, EUR 12,50 per day.
Private parking is available on site (reservation is not possible). Parking costs € 30 per day. This is subject to availability at each entrance to the building.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Puerta America in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
