If you cancel after reservation, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
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Get the celebrity treatment with world-class service at Mandarin Oriental Ritz, Madrid
Opulent and exclusive Mandarin Oriental Ritz, Madrid is located in a Belle Époque palace and offers an experience unlike any other. It features a luxurious Wellness Centre, free parking and in suite reservations free Wi-Fi. One-way airport transportation from Prado Suite bookings is also included.
The hotel’s 102 rooms and 51 spacious suites are individually decorated with rich materials and a classic-contemporary design, which blends seamlessly with the hotel’s iconic structure.
Mandarin Oriental Ritz, Madrid has a wellness centre with indoor swimming pool, a vitality pool, experience showers, a steam room and a fully-equipped fitness centre that offers dedicated treatments.
Overseen by acclaimed Chef Quique Dacosta, the hotel is home to five restaurants and bars.
The hotel is set in the heart of the Retiro district between the Retiro Park and Madrid’s most important museums. Prado and Thyssen Bornemisza museums are just 200 metres from the hotel while the Reina Sofia museum is 10 minutes walk away.
Couples particularly like the location — they rated it 9.6 for a two-person trip.
Please select one or more options you want to book
Sustainability
This property has 1 third-party sustainability certification.
GSTC Criteria
Certified by: UCSL United Certification Systems Limited
Guest reviews
Categories:
Staff
9.6
Facilities
9.5
Cleanliness
9.7
Comfort
9.8
Value for money
8.8
Location
9.6
Free WiFi
10
High score for Madrid
Select topics to read reviews:
Guests who stayed here loved
A
Askanaz
Armenia
“One of my favorite hotels worldwide, real superb service, staff, accomodation, food. Cost its money. Highly recommended for highly demandable travellers.”
A
Anna
United Kingdom
“The staff were wonderful, breakfast lovely and location perfect”
Eshika
United Kingdom
“Everything- but a special mention does to the service which was exceptional. Alejandro was great, we felt really looked after. The concierge team made the impossible happen by getting us a booking in a restaurant that was fully booked. Nothing...”
I
Ian
United Kingdom
“Location was excellent. The concierge service was superb.”
M
Mohanad
United Arab Emirates
“Excellent location and very good facilities but what really was exceptional and unmatched is the attention to details from the staff. Big thanks to Javi and the concierge team (the best I have experienced in all my travels).”
Dragomir
Spain
“The room , bar , spa , brunch , service ..all top .”
Valentin
Germany
“It’s very beautiful and luxurious! Everything is just top notch. I loved every minute of my stay!”
Grace
Hong Kong
“Great service esp the check in team. After a long trip they tried to expedite and had our rooms ready for asap.”
Grace
Hong Kong
“They really go the extra mile to accommodate our needs. We arrived early from US and they had our rooms ready for check in right upon our arrival.”
Larkman
Sweden
“Room service. Pool. Main restaurant. Door service.”
Hotel surroundings
Restaurants
3 restaurants on site
Deessa
Cuisine
Mediterranean
Open for
Lunch • Dinner
Ambiance
Modern
Palm Court
Cuisine
Mediterranean
Open for
Lunch • Dinner
El Jardín del Ritz
Cuisine
Mediterranean
House rules
Mandarin Oriental Ritz, Madrid takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
€ 132 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Cribs are available on request. Please contact the property for further information.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Mandarin Oriental Ritz, Madrid in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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