You might be eligible for a Genius discount at Zenao Appart'hôtels Troyes. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Accessible senior apartments near Troyes city center

Zenao Appart'hôtels Troyes is located in Troyes, a 10-minute walk from both Espace Argence Convention Centre and the city centre. The property is a residency complex targeted for seniors and offeres free WiFi and a patio. All apartments include a flat-screen TV with cable channels. Each apartment has a kitchenette, equipped with a microwave, fridge and kettle and also offers a private bathroom which is accessible by wheelchair, fitted with a walk-in shower . Towels and bed linen are included. Some apartments feature a balcony. The common areas are shared between all residents. Secured parking is available offsite. ESC Business School is a 10-minute drive from Zenao Appart'hôtels Troyes, while Nigloland amusement park is a 45-minute drive away. The nearest airport is Vatry International Airport, 58.5 km from the property.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Top location: Highly rated by recent guests (8.2)

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

  • Private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 double bed
1 double bed
2 single beds
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Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Kathleen
    United Kingdom United Kingdom
    helpful staff. very clean room. good facilities. the apartment was walking distance from the centre
  • Jackie
    United Kingdom United Kingdom
    Pet friendly….we came with two dogs and a cat. Also secure underground parking…
  • Chris
    United Kingdom United Kingdom
    I have stayed here many times, perfect for the center and with secure garage parking for my motorcycle
  • Geoff
    United Kingdom United Kingdom
    Pet friendly, secure parking on site, close to central Troyes, refrigerator and ice compartment for insulin
  • Colin
    United Kingdom United Kingdom
    Simple hotel for stopover in really easy location. Touch screen check in which worked absolutely fine. Located in a quiet area so motorbike felt safe parked outside main door. Breakfast was quite good and the lady who constantly kept on top of...
  • Caroline
    United Kingdom United Kingdom
    Big apartment, secure parking was excellent, friendly staff. A bit unusual it is in a retirement home, but wasn’t a problem for us. We were just stopping through for one night and it was good for that purpose, great value. Great location to...
  • Maurice
    United Kingdom United Kingdom
    The property was cheap relative to other offerings around. I arrived with my father in law to reception where there a large number of elderly people in the adjoining room, I believe it’s an old people’s home. After we laughed about where I had...
  • Christine
    United Kingdom United Kingdom
    Great studio flat. Had everything we could want. Good location. Staff friendly and helpful. It was so nice to share the building with older people.
  • Margaret
    United Kingdom United Kingdom
    Large appartements, comfortable bed, good breakfast. Garage on site. Easy walk to the centre. It was a bit of a shock to discover it was also a retirement home, but I did take their brochure. will consider using it again.
  • Clemency
    United Kingdom United Kingdom
    Very clean . Secure parking , so convenient and perfect for a quick stop over

Quality rating

Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Studio at Zenao Appart'hotel

Company review score: 8.8Based on 11,568 reviews from 25 properties
25 managed properties

Property information

At "La résidences les Berges de Seine", you are entering a new kind of hotel facility, mixing the generation. At OBEO Groupe, under the same roof an elderly residence, Stella, and an appartment hotel, Zénao. We are offering one and two-room appartment fully furbished and equiped for your professional or leisure stay in Troyes.

Neighbourhood information

Troyes is a welcoming, human-size city (61 000 unhabitants - INSEE 2012) situated in the center of the Grand Troyes agglomeration an its 126 000 unhabitants. Less than 2 hours away from the capital Paris, Troyes is a dynamic city with plenty of economic opportunities. Its History is well preserved, you will discover in town La Ruelle des Chats, its traditional preserved architecture or the factory shop just outside the city center. Zénao Appart'hôtel is located within walking distance to the city center, around 10 min, a kilometer away from the Congress center and 3 kilometers away from the factory shop of Pont Sainte Marie. You will have o walk a 1,5 km to reach us from the train station

Languages spoken

English,Spanish,French

Property surroundings

House rules

Zenao Appart'hôtels Troyes takes special requests - add in the next step!
Check-in
From 16:00 to 20:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:30 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
Adult (18+ years)
Extra bed upon request
€ 15 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Cards accepted at this property
VisaMastercardMaestro Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 06:00.
Pets
Pets are allowed. Charges may be applicable.

The fine print

Need-to-know information for guests at this property

Please note that guests planning to arrive after 20:00 are required to contact the property in advance.

Please note that an extra charge of EUR 5 applies to arrivals after check-in hours. Late check-out after set check-out times is available for an extra charge of EUR 20 per extra hour stayed.

Please note that pets can be accommodated for an extra charge of EUR 5 per night.

Please note that for reservations of 4 rooms and more, special conditions apply.

Breakfast is served between 8.00 A.M and 9.30 A.M. Please book the day before by 4pm for the following day.

We have secure parking at €5 per night per vehicle (surcharge, reservation required).

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 06:00:00.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.