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About this property
Situated on the waterfront, DoubleTree By Hilton London Excel is just 0.5 miles from London City Airport. With a bar and restaurant, and the Docklands Light Railway is only 0.3 miles away.
This 4-star hotel offers bright rooms each with free WiFi access, a 40-inch LED TV and a private shower room with complimentary toiletries. Some of the spacious suites feature balconies, with views across the waterfront.
This DoubleTree By Hilton London Excel has a Fitness Room with cardio equipment, free for all guests.
With superb waterfront views, The Restaurant provides modern Italian cuisine, prepared with the finest ingredients. The Bar offers a relaxing space to enjoy a drink. There is also 24-hour room service available.
A hot and cold breakfast buffet serves a range of fruits, home-baked croissants, Fair Trade coffee and a traditional English breakfast.
The O2 Arena and Canary Wharf are just a 10-minute train ride away. Closer by, the ExCel Exhibition Centre is next door to the hotel.
Families particularly like the location — they rated it 8.2 for a stay with kids.
Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet
Rooms with:
City view
River view
Sea view
Parking available at the hotel
Loyal customers
There are more repeat guests here than most other properties.
Availability
Prices converted to USD
!
Please select one or more options you want to book
All available rooms
Sustainability
This property has 5 third-party sustainability certifications.
Green Key (FEE)
Green Tourism
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.
Guest reviews
Categories:
Staff
8.8
Facilities
8.4
Cleanliness
8.7
Comfort
8.7
Value for money
8.0
Location
8.3
Free WiFi
8.4
Select topics to read reviews:
Guests who stayed here loved
Tom
United Kingdom
“Property was clean, well located and staff were excellent - also appreciated the cookie on arrival. Great value for money, loads of DLR stops in walking distance so easily able to access the rest of the city”
Debbie
United Kingdom
“Great location, friendly staff. Would definitely stay here again.”
Anna
United Kingdom
“Location, spacoius and well and practically equipped room, excellent bedding, good breakfast”
T
Tiarna
United Kingdom
“Very close to the EXcel and ICC. Quick trip on the DLR into London. Nice lobby, bar and restaurant. Room was decent size and comfortable.”
Akinbowale
United Kingdom
“The hotel was one of a kind. Everything went well except for my niece's light in her room was flickering and a kind Indian gentleman addressed the matter speedily without hesitation.”
D
David
United Kingdom
“Great modern building with lovely bar and seating areas. Room very comfortable and clean. Easily walked to and from tube station and great views and walk along the riverside.”
George
United Kingdom
“Excellent Hotel, great staff lovely Location 😍 ch”
Bridgeman
United Kingdom
“Great location, we managed to get checked in early, it was for my birthday and they gave me the 5* treatment! Thanks so much.”
L
Lucy
United Kingdom
“Customer services was amazing and they was so helpful, location was amazing and the cleanliness is very good. Breakfast was the best I have ever had, lovely services from front of house to bar staff. Room was lovely lots of space and lovely...”
Caitlin
United Kingdom
“This was a great location for the excel, also great views of the planes flying in and out of London city airport (don’t worry you can’t hear them in your room!), really friendly staff, only managed to eat at one of the restaurants which was really...”
Hotel surroundings
Restaurants
2 restaurants on site
The Salt Port Restaurant & Delicattessen
Cuisine
British
Ambiance
Family friendly • Modern
Dietary options
Vegetarian • Gluten-free
The Bidder & Co Lounge
Cuisine
British
Ambiance
Family friendly • Modern
Dietary options
Vegetarian • Gluten-free • Dairy-free
House rules
DoubleTree By Hilton London Excel takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of £50 is required on arrival. That's about US$66. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
If you are travelling with children under 18 years, to ensure you pay the correct price please select a rate that has child occupancy specified.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
A credit or debit card authorisation of at least GBP 50 is required upon check in at the hotel, from the person(s) staying at the hotel
If the booking is an advance purchase (non refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. If this is not possible, the charge on the original card provided will be refunded and credit card payment will be requested before room keys are issued.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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Green Key (FEE)
Green Tourism
ISO 14001:2015 Environmental management systemCertified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systemsCertified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systemsCertified by: DEKRA Certification, Inc.
United Kingdom“Property was clean, well located and staff were excellent - also appreciated the cookie on arrival. Great value for money, loads of DLR stops in walking distance so easily able to access the rest of the city”
