You might be eligible for a Genius discount at The Queen at Chester Hotel, BW Premier Collection. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

The Queen at Chester - Beautifully connected – Since 1860 With new jewels in our crown following a sparkling new £5millon refurbishment to public areas, Queen bedrooms and installed air conditioning. Welcome to the original railway hotel. Since 1860 we’ve been creating wonderful experiences for discerning travellers, situated at the gateway to Chester we provide a welcome and stylish escape, a place to rest from your journey, and a luxurious and well-connected base to make the most of Chester and beyond. The hotel is famous for its rich heritage, stunning public areas serving great food, afternoon teas and signature cocktails, with its hidden gem – the terrace, a tranquil oasis in the heart of the city. Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time. Since opening in 1860, its hosted guests such as Charles Dickens, Cecil Rhodes and Lillie Langtry. All 218 bedrooms have complimentary Wi-Fi, a TV and 24-hour room service. The hotel also has 8 conference rooms to choose from, ideal for any event, meeting, or wedding.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

BW Premier Collection
Hotel chain/brand
BW Premier Collection

Property highlights

Situated in the best rated area in Chester, this hotel has an excellent location score of 9.1

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 double bed
2 single beds
2 double beds
1 extra-large double bed
1 double bed
1 double bed
1 double bed
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Lesley
    United Kingdom United Kingdom
    The hotel was very conveniently situated close to the railway station. It was a short walk into the town centre. It was very clean and the room we had was extremely comfortable and well appointed. The bathroom was very modern and had all the...
  • Gary
    United Kingdom United Kingdom
    Perfect for trip into Liverpool as adjacent to Chester Station.
  • Maeve
    Ireland Ireland
    Great location. Nice room with kettle. Lovely staff. Lots of vegetarian items available at breakfast.
  • Charlotte
    Ireland Ireland
    The location was right across from the train station and about 10 mins walk to nice restaurants.
  • Jayne
    United Kingdom United Kingdom
    Great value for money. Great location , huge room and spotless!
  • Joy
    Spain Spain
    The location and staff were very friendly - the receptionist kindly changed our room for a walk in shower as my husband has a disability
  • Carol
    United Kingdom United Kingdom
    Excellent location opposite station. Bar area and reception bright and clean. Good sized room and bathroom
  • Anna
    United Kingdom United Kingdom
    The hotel was busy, more staff needed to cope with a busy weekend. The restaurant staff very excellent.
  • Karen
    United Kingdom United Kingdom
    Good location near train station and easy to walk to centre. Comfortable beds and good soundproofing. Nice bathroom with large bath.
  • Lorna
    United Kingdom United Kingdom
    Property has been furnished with high quality furniture. Surroundings in the hotel fabulous. We had a standard room but could easily be described as a luxury room.

Hotel surroundings

Restaurants

2 restaurants on site
  • Kings' Grill
    • Cuisine
      British
    • Open for
      Breakfast • Dinner
  • V&A
    • Open for
      Lunch • Dinner

House rules

The Queen at Chester Hotel, BW Premier Collection takes special requests - add in the next step!
Check-in
From 16:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardMaestro Cash is not accepted

The fine print

Need-to-know information for guests at this property

For hotel guests, situated next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking spaces are subject to availability. Monday to Thursday; GBP 10 per night Friday to Sunday GBP 16 per night; GBP 12 per 24 hours.

£12 per 24 hours, payable on the machine in carpark or using the QR code which is located at the reception desk.

The dinner supplement is not available on New Year's Eve.