- Garden
- Pets allowed
- Free WiFi
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
You might be eligible for a Genius discount at The Queen at Chester Hotel, BW Premier Collection. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
The Queen at Chester - Beautifully connected – Since 1860 With new jewels in our crown following a sparkling new £5millon refurbishment to public areas, Queen bedrooms and installed air conditioning. Welcome to the original railway hotel. Since 1860 we’ve been creating wonderful experiences for discerning travellers, situated at the gateway to Chester we provide a welcome and stylish escape, a place to rest from your journey, and a luxurious and well-connected base to make the most of Chester and beyond. The hotel is famous for its rich heritage, stunning public areas serving great food, afternoon teas and signature cocktails, with its hidden gem – the terrace, a tranquil oasis in the heart of the city. Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time. Since opening in 1860, its hosted guests such as Charles Dickens, Cecil Rhodes and Lillie Langtry. All 218 bedrooms have complimentary Wi-Fi, a TV and 24-hour room service. The hotel also has 8 conference rooms to choose from, ideal for any event, meeting, or wedding.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Parking
- Free WiFi
- Family rooms
- 2 restaurants
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- 24-hour front desk
- Tea/coffee maker in all rooms

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Guest reviews
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Guests who stayed here loved
- Brian
United Kingdom
“My room, public areas including the bar, breakfast arrangements. Contact pre checkin to see if I needed anything or wanted to book dinner.” - Ida
United Kingdom
“Great location. The size of the room was really big. It was nice and quiet, and I slept well. It was a great size bed. It was king-size. Lovely style inside and out.” - Linda
United Kingdom
“We had a brilliant relaxing birthday 🎂 wkend I asked if I could change my room wasn't any problem” - Kathleen
United Kingdom
“Superb variety at breakfast. I am gluten free so the staff were great over that. Staff friendly and efficient.” - Christine
United Kingdom
“Clean, comfortable near to railway station & a lovely meal” - Iain
United Kingdom
“It was a great place to stay and the staff were superb. The room was very comfortable and the breakfast was very good too” - Molly
United Kingdom
“Gorgeous hotel, was like a museum each floor different kings” - George
United Kingdom
“The most spacious hotel room i have seen in the Uk Luxurious entrance and stairs Parking spaces at the back of the hotel” - Lindsey
United Kingdom
“Stunning property, spotlessly clean and great location.” - Melanie
United Kingdom
“The front of house staff was very helpful and friendly. The rooms were clean and fresh, and the decor was bold but lovely, the gardens were lovely and user friendly.”
Hotel surroundings
Restaurants
- Kings' Grill
- CuisineBritish
- Open forBreakfast • Dinner
- V&A
- Open forLunch • Dinner
House rules
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.




The fine print
For hotel guests, situated next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking spaces are subject to availability. Monday to Thursday; GBP 10 per night Friday to Sunday GBP 16 per night; GBP 12 per 24 hours.
£12 per 24 hours, payable on the machine in carpark or using the QR code which is located at the reception desk.
The dinner supplement is not available on New Year's Eve.