- Pets allowed
- Free WiFi
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Heating
- Lift
About this property
The chic Malmaison Birmingham offers elegant rooms with free Wi-Fi, within the upmarket Mailbox development. It has a health spa, a restaurant, and a bar with a wine tasting room. Large, luxury rooms each includes mood lighting and a satellite TV. Private bathrooms all have a power shower, and there is a same-day laundry service. The Brasserie at Birmingham Mal serves a menu of British cuisine using quality local produce. There is a stylish bar, and wine tasting run by the hotel sommeliers. The luxurious Le Petit Spa has a range of health and beauty treatments, using the latest ESPA products. Guests also have free use of the weights and machines in the modern gym. There are exclusive shops, restaurants and bars on the hotel doorstep. Birmingham New Street Rail Station is just a 10-minute walk away.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Parking
- Spa and wellness centre
- Free WiFi
- Fitness centre
- Restaurant
- Non-smoking rooms
- Facilities for disabled guests
- Tea/coffee maker in all rooms
- Bar
Sustainability
- Green Tourism
Guest reviews
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Guests who stayed here loved
- Sam
United Kingdom
“Very cvomfortable bed, excellent sound proofing and blackout curtains.” - Stuart
United Kingdom
“We were upgraded to a Double Double Room - this was huge! The beds were very comfortable and with plenty of clean towels. The hotel had a great vibe, including the bar. Great choice of hot breakfasts too.” - Stephen
United Kingdom
“Breakfast was good but quite expensive. Staff were friendly and helpful” - Tracy
United Kingdom
“The bars and restaurants were very close, even shops were too” - Christina
United Kingdom
“Great location, clean property and good facilities. Friendly staff!” - Ann
United Kingdom
“Only a short walk to shops and bars. Bed was very comfortable and the room was very spacious” - Claire
United Kingdom
“One night stay for a festival. Great hotel, fab location for the city centre and parking on-site really convenient. Didn't use bar or restaurant or have breakfast so can't comment on that.” - Cem
United Kingdom
“Staff were very friendly. Check in was simple and easy. The rooms are lovely and spacious. Nice to have a starbucks attached to the hotel reception.” - Smithg24
United Kingdom
“Staff are friendly room clean bar is great Good breakfast quite expensive though but good selection” - Jacqui
United Kingdom
“Great location as very central at the Mail Box. Super comfy beds, clean and well presented, lovely Arran toiletries, helpful staff.”
Hotel surroundings
Restaurants
- Chez Mal Brasserie
- CuisineAmerican • British
- Open forBreakfast • Dinner • High tea
- AmbianceModern
- Dietary optionsVegetarian • Vegan • Gluten-free
House rules
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All extra beds are subject to availability.




The fine print
When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.
When travelling with a dog, please note that an extra charge of GBP 25 for 1 dog or GBP 40 for maximum of 2 dogs, per night applies. Dogs are allowed in designated guest rooms. Please notify the hotel in advance.
Unfortunately, we do not have parking on-site. The nearest car park is the Q Park next to the hotel. Our partner discount is 20% and tickets must be pre-booked on the Q Park website. Use the code MMMB20 and enter your vehicle registration number, which will enable the barriers to open for you. If you would like to enter and exit multiple times during your stay, please click the multiple entry option.
Please note that the Spa facilities are open Monday to Sunday but no treatment available on Tuesdays apart from nail services. Spa use is available for hotel guests at a charge of 15 per person for two hours use starting from the 1st of June 2025 (includes robe and towel) additional laundry/towels are chargeable. Please bring your own slippers or flip flops and £1 coin for the lockers. Spa use is on a first come first served basis and can be used from check in time (15:00) until check out time (11:00), it can only be guaranteed as part of a spa day package booking or overnight spa package. Please note that all spa guests must be over 16 years of age, and if under 18 years must be accompanied by an adult.
The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel:
- 0-4 years old: complimentary breakfast
- 5- 11 years old: breakfast charged at 50% of full price
- 12 and above: breakfast charged at full adult price.
Kids Dinner Menu is also available.
Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (GBP 30 per night) directly with the hotel.