About this property

Welcome to Mandolay Hotel, where history intertwines with luxury in the heart of Guildford. With no two rooms alike, you will discover 78 rooms that seamlessly blend modern amenities with the historic charm of the original building. Sink into Hypnos mattresses draped in Egyptian cotton bed linen and pamper yourself in your private bathrooms stocked with Molton Brown or Elemis products and plush amenities, including fluffy towels. Additionally, enjoy a selection of Taylors of Harrogate teas, Starbucks coffee, a selection of milk and Joe & Seph's Popcorn. After a day of exploration, unwind in 36 Bar & Grill, where specialty gins, wines and champagnes await. Just a short stroll away, Guildford High Street awaits offering a fabulous shopping experience with its tempting selection of independent shops and major stores set around an attractive cobbled high street and beautiful historic buildings.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.2)

    • Breakfast Info

    • Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

    • Private parking at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
1 full bed
1 twin bed
and
1 full bed
or
2 twin beds
1 full bed
1 full bed
1 queen bed
1 queen bed
1 full bed
1 queen bed
1 full bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Tourism
    Green Tourism

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Leong
    Macau Macau
    This was my 3rd time staying at Mandolay. The staff was so friendly & helpful. The room was nice & clean.
  • Vicky
    United Kingdom United Kingdom
    ALL 3 OF US GOT AN UPGRADE WHEN WE CHECKED IN - AMAZING THANK YOU
  • Christina
    United States United States
    One of the most comfortable hotel beds I stayed in, and the shower pressure was fantastic.
  • Massimo
    Italy Italy
    We stay here everytime we go to see our daughter who studies at Charterhouse School. The premises are well looked after and clean, the whole place is very well maintained and conveniently located near the town center, just walking distance from...
  • Precious
    United Kingdom United Kingdom
    The receptionist was very kind and helpful (JOYCE )The hotel is so clean and very peaceful My room was so beautiful,too beautiful for the price they even had an iron and an ironing board that helped a lot.My language was carried to my room.
  • Eileen
    Ireland Ireland
    Room was lovely. ground floor looking onto a garden of sorts, breakfast was a good choice and breakfast staff were lovely and helpful,, this was our 4th stay in this hotel
  • Thompson
    United States United States
    It’s a beautiful property, walking distance to town. Very accessible and the rooms were decorated very well. The showers were beautiful and come with Milton Brown everything. We got there late and left early, so not a ton more of note!
  • Janet
    United Kingdom United Kingdom
    Beautiful hotel, clean, modern, room had everything I could possibly need and more. Staff were very welcoming and I was given a free upgrade on arrival. Exceptional customer service.
  • Cheryl
    United Kingdom United Kingdom
    The room was clean and comfortable, the air conditioning was much appreciated. There was a lovely selection of teas and coffees with my 2 little dogs catered for with treats and a toy. The staff were exceptional, this made the hotel stand head and...
  • Evque
    Israel Israel
    Staff! Very welcoming, it was a big pleasure. Massive thanks to Scarlet who helped me with all she could and even upgraded my room. Next time I'm in this area - I'll stay at this hotel only. Highly recommended. The room was very nice and clean,...

Hotel area info

Restaurants

1 Restaurant On Site
  • Mandolay Bar and Grill
    • Open for
      Breakfast • Lunch • Dinner • High tea

House rules

Mandolay Hotel Guildford takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 5:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of £50 is required on arrival. That's about $67. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
£30 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
£30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardMaestro Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that parking spaces are available for an additional cost.

Secure luggage storage is available after check out from 11 am-4 pm for £5 per room.

Please note that an additional charge will be applied for early check-in or late check-out.

The hotel asks for GBP 50 pre-authorization per room from a physical valid credit or debit card with chip and pin upon arrival. If not used for extras, the GBP 50 is not charged, and the bank or card provider is notified of its release immediately upon departure.

When traveling with pets, please note that an extra charge of GBP 25 per night applies.

Please note that a maximum of 2 dogs are allowed per room.

Please note that pets are only allowed in Double -Medium & Double- Executive rooms.'

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mandolay Hotel Guildford of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Parking is subject to availability due to limited spaces.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.