Best Western Palace Hotel & Casino
About this property
With the Isle of Man’s only licensed casino, Best Western Palace Hotel is centrally located on the beautiful Victorian Promenade overlooking Douglas Bay and just metres from the beach. The hotel boasts a panoramic sea view restaurant and a health club with an indoor pool. The bright and contemporary rooms at the Best Western Palace Hotel & Casino have a work desk, telephone, a hairdryer, a safe, and ironing facilities. They include a TV, tea/coffee making facilities, and some rooms have sea views. Free WiFi is also available throughout the complex. The Paragon Bar and Restaurant serves hearty breakfasts, a full lunchtime bar menu, and an evening carvery. The Palace Health Club has panoramic sea views, and features an indoor heated swimming pool, cardiovascular gym, weights gym, sauna, steam room, spa bath and pool-side lounge area for light meals. There is an on-site casino complete with an independent Chinese restaurant bingo lounge and slots lounge, with a variety of machines. During the weekend guests can enjoy a lively and dynamic atmosphere.
Couples particularly like the location — they rated it 8.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Private parking
- Free WiFi
- Fitness centre
- Family rooms
- 2 restaurants
- Non-smoking rooms
- Bar
- Beachfront
Guest reviews
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Guests who stayed here loved
- Caroline
United Kingdom
“Good stay as usual. Good breakfasts, Very helpful friendly staff. Good swimming pool, sauna. definitely will be back.” - Michael
United Kingdom
“Location was excellent, we got a room with a sea views. Breakfast was plentiful and very good 👍🏽, staff’s friendly and helpful and plenty of them, room was nice and comfortable bed, teas coffee biscuits in room, was easy to walk, trams, buses and...” - Anita
United Kingdom
“We had a deluxe family room with space to relax should the weather be bad-it wasn’t! Would recommend even though placed long way from lift. Food surprisingly good even though buffet style. Every one was very helpful & friendly . Free parking a...” - Caroline
United Kingdom
“Good hotel to stay at. Very helpful staff. definitely will stay again.” - Caroline
United Kingdom
“Very helpful staff, good location & good food. definitely would stay again.” - Michael
United Kingdom
“The spa enjoyed. The sea view great and room spacious however decor in general very tired. We liked the restaurant and bar. Staff excellent as was the food.” - Melanie
United Kingdom
“I liked the facilities. Lookys was lovely and good food !! Really good spot to chill in. Breakfast was a bit stressful, with buffet always being so busy. Pool facilities were really good and clean Overall, good stay and room with balcony was...” - Joshua
United Kingdom
“Rooms are clean and comfortable, facilities that the hotel also offer are great, variety of activities, good food and a very good bar!” - Joseph
United Kingdom
“Swim pool 👍🏼 bar and staff where great hotel was clean got everything you would need in complex or nearby.” - Paul
United Kingdom
“Sea view with balcony, breakfasts. The parking is attractive to me. The location and access to shops and restaurants is good.”
Hotel surroundings
Restaurants
- Paragon Restaurant
- CuisineBritish
- Open forDinner
- AmbianceFamily friendly • Traditional • Modern • Romantic
- Dietary optionsHalal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
- Majestic Chinese Restaurant
- CuisineChinese
- Open forDinner
- AmbianceModern
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.





The fine print
Please note the property will contact guests when a booking is subject to the group policies.