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About this property

The Pembridge Palace Hotel is centrally located in walking distance from Hyde Park and Royal Albert Hall. Whiteleys shopping centre can be reached in 10 minutes’ walk. Bayswater and Queensway Tube stations can also be reached within 10 minutes, where guests have easy access to London’s famous landmarks, shopping areas, and museums. The hotel’s courtyard and garden are pleasant areas for relaxation in the warmer months, and the rooms have carpeted floors and TVs for guests to use. Free Wi-Fi access is available in the lobby and public areas. A continental breakfast is served in the spacious eating area.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.1)

    • Breakfast info

    • Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 double bed
1 single bed
1 single bed
2 single beds
and
1 double bed
2 single beds
and
1 double bed
1 double bed
2 single beds
3 single beds
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Susan
    United Kingdom United Kingdom
    Everything went well. Location for transport and walking in Hyde Park, friendliness of the staff, choice at buffet breakfast, all good.
  • Christianne
    Malta Malta
    Very family friendly and value for money. Kids get breakfast for free and breakfast is good value for money. Staff is very accommodating (special mention, Sylvester) and helpful. Daily complimentary water bottles in the room were a nice touch as...
  • Mandy
    Germany Germany
    It was another wonderful stay in London and at the hotel. Thank you very much.
  • Caitlin
    Australia Australia
    Staff were so lovely and made me feel so welcome and helped me with my luggage. Breakfast had a good selection available. The room was lovely and bigger than I was expecting. Everything was clean. 24 hour reception is super handy. The location was...
  • Linsey
    United Kingdom United Kingdom
    Place was lovely, nice staff, rooms a little small and a bit dated unlike reception which is grand, but perfect location by Hyde park. No aircon but fan provided
  • William
    United Kingdom United Kingdom
    Very friendly and helpful staff. A beautiful and very comfortable foyer area. Conveniently located for tube travel. Very clean and well maintained. The room fan was thoughtful and very welcome, but with impending climate change, hotels like...
  • Richard
    United Kingdom United Kingdom
    We love everything about this hotel and stay on a regular basis we had to cut our break short this last time as my husband took ill and i can not thank pembridge palace enough for their help and consideration i would not stay anywhere else 5*
  • Vicki
    United Kingdom United Kingdom
    Quiet location but close to restaurants and tube station.
  • Robert
    Portugal Portugal
    The staff were friendly and helpful. I was able to leave my suitcase before check in time. Breakfast was excellent with plenty of choices. The location near Holland Park was quiet and suited me, though some may find it a bit far from the city center.
  • Sheila
    United Kingdom United Kingdom
    Exellent location and lovely staff. We were upgraded to a deluxe room on check in so thank you for that. Room compact but clean and comfortable. Cleaned every day of the 3 nights we stayed. Lovely outside terrace.

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurant #1
    • Open for
      Breakfast

House rules

Pembridge Palace Hotel takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of £200 is required on arrival. That's about US$273. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children older than 1 year are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

1 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

The hotel reserves the right to pre-authorise credit cards prior to arrival.

The card used to make the reservation must be presented upon arrival to the front desk.

Please note that any reservation for 6 rooms or more for the same dates or name will be considered a group and will have different booking conditions, deposit and cancellation policy.

Please note that the card holders name must match the name on the booking. Guests who have provided a card that does not match their name are required to contact the property in order to fill out a third part authorisation form before arrival.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Pembridge Palace Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

A damage deposit of £200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.