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About this property

Overlooking the River Thames, The Swan is a Victorian inn offering home-cooked food and luxurious rooms. The Swan is located in Staines, just 15 minutes’ drive from Heathrow Airport. The elegant rooms have free Wi-Fi access, a flat-screen TV and a work desk. Most rooms have original features, and some have panoramic river views or a luxury bathroom. Guests can enjoy a full English breakfast each morning, with lighter options available. The stylish restaurant serves classic British cuisine and real local ales, and there is also a riverside terrace. Just 2 miles from Thorpe Park, The Swan is only a 15-minute drive from historic Windsor. Both Ascot Racecourse and Twickenham Rugby Stadium can be reached in a 20-minute drive.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.6)

    • Breakfast Info

    • Continental, Full English/Irish, Vegetarian

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 full bed
2 bunk beds
and
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Marchant
    United States United States
    Fabulous… we would absolutely stay there again… loved the charm… fantastic staff… food was excellent too…
  • Stacie
    United States United States
    There was so much I loved. The room was larger than I expected and quite comfortable. It was very clean and well-stocked with water and a coffee/tea setting. The breakfast was top-notch! You have quite a selection from both the continental...
  • Alicia
    United States United States
    The staff went above and beyond to provide great service! The location of our room was primo and we enjoyed the river views immensely. Room was very well appointed and the decor lovely.
  • Juliette
    Thailand Thailand
    Very easy, comfortable and convenient stay with nice outlook over the river.
  • Arden
    United States United States
    Just a fabulous place to stay! Highly recommend!!
  • Hussein
    United Arab Emirates United Arab Emirates
    Amazing location ,very quiet , decent and clean room , very friendly staff , I love it
  • Linda
    United Kingdom United Kingdom
    The hotel is beautifully kept, the rooms are really nicely styled and the staff were fantastic. Nothing was too much trouble for them and the food was great. Our room was excellent - loved having a sofa to sit on and great shower. We look...
  • Cal
    South Africa South Africa
    We missed our flight connection at Heathrow and quite by luck found The Swan. Omg what a find. It was sooo beautiful in this 17th century inn on the river and literally a 20 min bus ride to Heathrow. Their Fish and Chips in the restaurant is...
  • Madeleine
    Australia Australia
    Beautiful, heritage location right on the river bank, only a few minutes from Heathrow. Charming room with a river view, very friendly staff and delicious, generous breakfast.
  • Erin
    United States United States
    This place is a wonderful little gem. The location on the Thames is lovely. It is just outside London and maybe 20 minutes from Hampton Court, Windsor Castle, and Heathrow. We loved the lively pub and excellent food. The morning breakfast next to...

Area info

Restaurants

1 Restaurant On Site
  • Restaurant
    • Cuisine
      British

House rules

The Swan Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM to 9:30 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardMaestro Cash is not accepted

The fine print

Must-know information for guests at this property

Please contact the hotel ahead of time if you are planning to arrive after 22:15 as reception is not manned 24 hours and it may not be possible to gain access.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

All Group bookings of more than 5 rooms require full pre-payment and are nonrefundable.

10% booking deposit due at the time of reservation via Bank Transfer. Once a reservation is received the hotel will provide the Bank account number.

100% full pre-payment 30 days prior to arrival via Bank Transfer on the same account number. After this day the reservation will be nonrefundable.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.