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About this property

Comfortable Accommodation: The Old Custom House in Dorset offers a spacious apartment with a private bathroom, tea and coffee maker, hairdryer, sofa bed, free toiletries, shower, TV, and electric kettle. Modern Amenities: Guests enjoy sea views, a fully equipped kitchen with a refrigerator, microwave, dishwasher, oven, stovetop, and toaster. Free WiFi and a bar are available. Prime Location: Located 15 km from Bournemouth Airport, the apartment is a 7-minute walk from Poole Beach and 1 km from Poole Harbour. Nearby attractions include Sandbanks (9 km) and Bournemouth International Centre (10 km). Guest Satisfaction: Highly rated for its convenient location, scenic views, and room cleanliness.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.8)


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Availability

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Accommodation Type
Number of guests
 
Bedroom
1 large double bed
Living room
1 sofa bed
Bedroom
1 large double bed
Living room
1 sofa bed
1 large double bed
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Susan
    United Kingdom United Kingdom
    Lovely property, excellent location on the quay. Very clean , comfy bed.
  • Christelle
    United Kingdom United Kingdom
    Great location facing the harbour. We were a little apprehensive that it may be noisy staying on the quays, especially on a bank holiday but we needn't worry. The lounge/kitchen area was well equipped and comfortable, the bathroom was new and the...
  • Jenny
    United Kingdom United Kingdom
    The location on the harbourside was perfect for all that Poole has to offer. We were made to feel welcome and loved everything.
  • Nigel
    United Kingdom United Kingdom
    Great location and lovely room. Hope to stay again one day!
  • Hannah
    Denmark Denmark
    Great accommodation, very comfortable and great location
  • Nick
    United Kingdom United Kingdom
    Great location, friendly and helpful staff and they were happy to accomodate an early check in - many thanks for an excellent stay!
  • Jill
    United Kingdom United Kingdom
    Clean, spacious, good facilities and well maintained. Good position by Quay.
  • Christopher
    United Kingdom United Kingdom
    The attention to detail, the brilliant location with a view over the harbour and a good selection of eateries just a short walk away, plus the very excellent Old Custom House restaurant.
  • Joanna
    United Kingdom United Kingdom
    Only stayed for 1 night but was in the perfect location right on the quay, rooms very nice and the food in the bistro was excellent!
  • Eric
    United Kingdom United Kingdom
    Came here for an overnight stop before we went to Guernsey What can I say The room was beautiful and spotless The ma aget could not ha e been more helpful It was an absolute gem of a place If you stay in poolestay here It's wonderful

Quality rating

Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Marcus

Company review score: 9.4Based on 312 reviews from 1 property
1 managed property

Company information

Always happy to host guests at our historic Custom House in the heart of Old Town Poole. This historic part of town dates back to mid 1300`s and is steeped in mystery and history. Come and stay at our recently renovated apartments with veiws over poole harbour and the Quay

Property information

Poole Custom house was built in 1781 in Mid Georgian style. It was destroyed by fire in 1813 and replaced exactly as originally built. The original building was itself a rebuilding of the late 18th century Red Lion Coffee House. The striking entrance steps were copied from the Guildhall. The Custom House is part of a group of buildings that are all typical of an old quayside setting including the Town Cellar and Harbour Office.

Neighbourhood information

Amble around the narrow streets and alleys of Poole’s old town and drop into the Waterfront Museum, before heading off for a wander along the Quay, a hive of boating activity. You can sit outside one of the many cafés and pubs that line the waterfront and watch the smart Sunseeker yachts mingle with the old fishing boats.

Language spoken

English

Property surroundings

House rules

The Old Custom House takes special requests - add in the next step!
Check-in
From 15:00 to 21:30
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.