About this property

Prime City Centre Location: Water Street by Ustay Aparthotels in Liverpool offers a convenient location with Pier Head a 3-minute walk away, Liverpool ONE 600 metres nearby, and the Liverpool John Lennon Airport 13 km distant. Comfortable Accommodation: Each apartment features a private bathroom, fully equipped kitchen, and TV. Guests enjoy free WiFi, ensuring connectivity during their stay. Guest Satisfaction: Highly rated for its convenient location, room cleanliness, and bed comfort, Water Street by Ustay Aparthotels provides a comfortable and hassle-free experience.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Liverpool, this property has an excellent location score of 9.5


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1
2 double beds
Bedroom 2
1 double bed
Bedroom 3
1 double bed
Living room
1 sofa bed
Bedroom 1
2 double beds
Bedroom 2
2 double beds
Bedroom 3
3 double beds
Living room
2 sofa beds
Bedroom 1
2 double beds
Bedroom 2
2 double beds
Bedroom 3
1 double bed
Living room
1 sofa bed
Bedroom 1
2 double beds
Bedroom 2
2 double beds
Bedroom 3
3 double beds
Living room
2 sofa beds
Bedroom 1
2 double beds
Bedroom 2
1 single bed
and
1 double bed
Bedroom 3
2 double beds
Living room
1 sofa bed
Bedroom 1
2 double beds
Bedroom 2
2 double beds
Bedroom 3
3 double beds
Living room
2 sofa beds
Bedroom 1
2 double beds
Bedroom 2
2 double beds
Living room
2 sofa beds
Bedroom 1
3 double beds
Bedroom 2
3 double beds
Bedroom 3
2 double beds
Living room
2 sofa beds
Bedroom 1
1 double bed
Bedroom 2
1 double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Emma
    United Kingdom United Kingdom
    Location was fantastic - good size apartment. Noise was fine - not what reviews had said at all.
  • Lynette
    United Kingdom United Kingdom
    Fabulous location, literally 5 mins walk from everything. Clean apartment, with very comfortable beds.
  • Linda
    United Kingdom United Kingdom
    Excellent and fit for purpose. Clean and tidy. Equipment was basic but suited our requirements
  • Claire
    United Kingdom United Kingdom
    Location was great, size of apartment was very nice and beds were comfy.
  • Linda
    United Kingdom United Kingdom
    It was in such a perfect and central location for Liverpool sites and attractions. The property was very clean and tidy with good decoration. Bathrooms were wonderful.
  • Katie
    Australia Australia
    Super well located in liverpool, very close to attractions like the cavern club and the start point of most of the bus tours. Property was super spacious, and the beds were very comfortable. Excellent value for money, has been by far the...
  • Kirsty
    United Kingdom United Kingdom
    Location was fab, rooms were big , bathrooms were big. The shower was lovely. Good range of crockery and some cleaning supplies.
  • Jane
    United Kingdom United Kingdom
    Great location and great price. Fan in rooms as it was warm.
  • Marina
    United Kingdom United Kingdom
    Very clean and spacious. Costumer service was amazing. Thank you
  • Tracey
    United Kingdom United Kingdom
    Great size comfy beds great kitchen brill location

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Managed by UStay Aparthotels

Company review score: 8.6Based on 2,771 reviews from 7 properties
7 managed properties

Company information

We've got apartments to suit any of your needs - whether you're here for a party, celebration, or getaway, we have the perfect place for you. All of our apartments are self-service, letting you control your own stay. All aparthotels have fully equipped kitchens; the prestigious Bling Hotel boasts stylish bars and spacious rooms perfect for stag/hen parties and special occasions. We also provide packages you can add to your booking, to make your stay with us even better - just ask what we can do! Please note: Security Deposits of GBP 250-500 are required per apartment before check in. Security deposits are pre-authorised upon day of arrival and cover, but are not limited to, the following possible charges: loss of keys; cosmetic damage; smoking/vaping in room; noise pollution; drug misuse, including use of NOS canisters; guests over room capacity. Breaches of these terms and conditions may also lead to immediate eviction from the apartment.

Property information

Situated on Liverpool's famous Water Street is our stunning range of spacious apartments, housed in the iconic New Zealand House - best suited for groups, hen/stag parties, and all celebrations/occasions. Each apartment has a fully equipped kitchen, spacious living area, modern shower and bathroom, and a range of two and three bedrooms with free WiFi throughout, and large flat screen smart TVs. We operate a self-service check in; all documentation (ID and registration) is to be completed before check in and security deposits are processed on the day of check in. Check in is from 3:30pm and check out at 11am. Operating hours are 8am-8pm Sunday to Thursday; 24 hour service Friday/Saturday. This property does not allow additional guests/visitors other than the guests stated on the booking. This property does not allow DJ equipment or speakers. Guests of any age are welcome; any guest under the age of 18 must be accompanied by a parent/guardian aged 30+ for the duration of their stay. These apartments are large apartments and more suited for group celebration stays. PLEASE NOTE: Due to this property's prime city centre location, higher noise levels should be expected from the surrounding nightlife. Apartments located above Hooters Bar & Restaurant. Please note: Security Deposits of GBP 250-500 are required per apartment before check in.

Neighbourhood information

Located in the lively area of Water Street, a vibrant area of Liverpool City Centre a short walk from Liverpool ONE and the Albert dock. There are numerous restaurants, bars, clubs and tourist attractions close by, along with transport links. PLEASE NOTE: Due to this property's prime city centre location, higher noise levels should be expected from the surrounding nightlife.

Language spoken

English

Property surroundings

House rules

Water Street by Ustay Aparthotels takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of £500 is required on arrival. That's about US$673. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Cards accepted at this property
American ExpressVisaMastercardMaestro Cash is not accepted
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

A damage deposit of £500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.