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Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Situated by the ancient Pantokrator Gate, Castello City Hotel is just a short walk from Heraklion beach. It offers views of the sea, the old city, and the Venetian walls, and year-round accommodation in elegant rooms with free WiFi. Castello City Hotel’s air-conditioned rooms are spacious with soundproofed windows, TV, mini fridge and safe. Open-plan family rooms are also available. Greek buffet-style breakfast is served daily with coffee or tea. At night, you can enjoy your drinks, at the Fifth Floor, lounge café bar and à la carte restaurant, while enjoying the views of the sea, the Venetian walls and the old city. Lively, stylish, and inspiring, it is the perfect venue for a get-together, a business meeting, or just relaxing moments. Castello City Hotel is located close to the town center, next to bus and taxi stations, and with easy access to the airport and port. Castello City’s 24-hour reception staff can arrange personalized service, including excursions and car, motorbike or bicycle rentals. Early check-in and late check-out is possible. A free 24-hour private indoor parking can be found 350 metres away from the hotel.
Couples particularly like the location — they rated it 8.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
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Guest reviews
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Guests who stayed here loved
- Serena
Italy“Having breakfast with the city sprawling beneath you, and the sea in the background was definitely my favourite part of my stay.” 
Natalia
Portugal“Location is great and the breakfast is also very good. It's an old building don't expect luxuries, but it's great location, quite easy to park around on the streets. Walking distance downtown.”- Marin_minchev
United Kingdom“Pleasant, unproblematic stay. Great staff. The best shower pressure I've seen in my Greece stays.” - Tomasz
Poland“Very good breakfast, good location, very good price” - Alin
Romania“Breakfast with adequate options. The view from the restaurant and the posibility to eat on the outside. Staff was nice. Rather large balcony. Good sound isolation from the street noise.” - Michael(tae-hun
Canada“Kind hospitality of each employees.. Location was good n breakfast with lots of Variety was exceptional..” - Lamar United Kingdom“Clean rooms, modern and all facilities functioned well.”
- Pauline Canada“The location was good with a few restaurants and grocery stores near by. Breakfast buffet that was included in price was out of this world. Eating area was on the 5th floor with a view of the harbour and surrounding area.”
- Michail
France“We got a sea view room. It was spacious, clean and with a large balcony. The bed was very soft but comfortable. The breakfast was decent with many local options to try.” - Alan United Kingdom“Great location, comfortable room and amazing breakfast!”
Hotel surroundings
Restaurants
- Fifth Floor Restaurant
- CuisineGreek • Local • International
- Open forBreakfast • Brunch • Lunch • Dinner • Cocktail hour
- AmbianceFamily friendly • Traditional • Modern • Romantic
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
The fine print
City tour buses can be arranged upon charge.
Please inform Castello City Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
License number: 1027703
