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About this property
Comfortable Accommodations: Hotel Chalet in Chichicastenango offers family rooms with private bathrooms, balconies, and garden or mountain views. Each room includes a kitchenette, washing machine, and free toiletries. Essential Facilities: Guests enjoy a sun terrace, rooftop pool, and free WiFi. Additional amenities include a shared kitchen, outdoor seating area, and a tour desk. Convenient Services: The hotel provides private check-in and check-out, a 24-hour front desk, and a shuttle service. Services include room service, breakfast in the room, and luggage storage. Nearby Attractions: Quetzaltenango Airport is 71 km away. Guests can explore nearby landmarks such as the Chichicastenango Market and the Chichicastenango Cathedral.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Parking
- Airport shuttle
- Free WiFi
- Non-smoking rooms
- Room service
- Family rooms
- Breakfast
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Guest reviews
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Guests who stayed here loved
- Antoine
France“Manuel and his son were super welcoming and really helpful. Highly recommend ! Thanks again” 
Bjoern
Switzerland“Manuel is a super nice guy that helped us wirh the tranfer to Panajachel. The hotel is cute and comfortable!”
Imre
Hungary“The hotel is close to the center yet it is not noisy at all. The staff is very kind and helpful, it was a pleasure meeting the owner. My suite had a great window and it was clean and cozy.”
Vroom
New Zealand“- The host was absolutely amazing! we booked really last minute, but he still made sure everything was ready for us even though he didn't expect us. He was super friendly, polite and helpful. he told us how to take the busses and gave us some good...”- Lisa
Germany“The place is really in the centre so it’s close to the market. The host was really helpful and lovely. The rooms had everything you need.” - Jacqueline Switzerland“Location, only 5 Minutes walk from Center Manuel is very kind and helpful Bed very good, everything very clean”
- Jana Germany“Super welcoming host, great location for the market in Chichicastenango.”
- Chloé
United Kingdom“Manuel was super lovely and helpful. The rooftop terrace is really nice. I highly recommend this place and would go again.” - Suzy United Kingdom“Manuel was lovely & very helpful. Free water provided & morning coffee. Roof terrace was nice too. Bed very comfortable & had a bedside light & blankets for the cool nights. Good location in a quieter part of Chichi but very walkable to everything.”
- Martina
Czech Republic“Really nice and helpfull staff, he help us with planning travel by public buses to Lanquin, thanks again. He also offer us very good coffee”
Hotel surroundings
House rules
Child policies
Children older than 5 years are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Chalet in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
A damage deposit of GTQ 250 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
