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About this property

Comfortable Accommodations: Hotel Mercy in San Juan La Laguna offers comfortable rooms with private bathrooms, garden or mountain views, and free WiFi. Each room includes a work desk, seating area, and free toiletries. Dining Experience: The family-friendly restaurant serves Latin American cuisine with an American breakfast. Guests can relax on the terrace or patio while enjoying meals in a welcoming atmosphere. Convenient Facilities: The hotel features a garden, restaurant, and free on-site private parking. Additional amenities include a paid shuttle service and a 24-hour front desk. Local Attractions: Volcano Atitlan is 25 km away, and Quetzaltenango Airport is 74 km from the property.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.4)

    • Breakfast info

    • American

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 double beds
1 large double bed
2 double beds
2 double beds
1 large double bed
1 large double bed
1 large double bed
1 double bed
2 double beds
2 double beds
2 double beds
2 double beds
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Norma
    Guatemala Guatemala
    La comodidad de la habitación y la amabilidad de las personas que nos recibieron
  • Diego
    Guatemala Guatemala
    Excelente lugar y la relación calidad precio, excelente
  • Maria
    Spain Spain
    La ubicación y el atentísimo personal. Hicimos yoga y meditación en la terraza, fue fantástico.
  • Juarez
    Guatemala Guatemala
    La tranquilidad del lugar, al no tener TV le aporta muchísimo a la paz que te da el lugar
  • Anne
    Belgium Belgium
    Nouvel établissement, propre et tb bien situé. Pas loin du centre à pieds et des restos et du port pour prendre la lancha. Nous avions une chambre de 4 avec 2 lits doubles pour mes 3 enfants et moi même avec petite salle de douche.
  • Cari
    Costa Rica Costa Rica
    The room was beautiful. Spacious and clean. The staff was very kind and professional.
  • Melissa
    Costa Rica Costa Rica
    La atención amable del personal, muy atentos y amables, la habitación amplia y las camas super cómodas, todo muy aseado. Después del Check out, nos permitieron dejar el equipaje para recorrer más el pueblo, muy agradecida, respecto a la comida...
  • Teresa
    Spain Spain
    El trato del personal fue estupendo. Nos ayudaron en todo momento. La situación es buena, muy cerca del embarcadero.
  • Flores
    Guatemala Guatemala
    Tenía una vista espectacular hacia el lago era tranquilo perfecto para descansar al amanecer fue lindo escuchar a las aves cantar san Juan La laguna es un lugar mágico su gente muy amable cordial y el hotel está cerca de todos los lugares a...
  • Jose
    Costa Rica Costa Rica
    Lo amplio de la habitación, lo cercano al centro, el desayuno estuvo bueno

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurante Mercy
    • Cuisine
      Latin American
    • Open for
      Breakfast
    • Ambiance
      Family friendly

House rules

Hotel Mercy takes special requests - add in the next step!
Check-in
From 15:00 to 21:00
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 8 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.