Arsela Hotel Pangkalan Bun

–Great location - show map
+23 photos
Scored 8.1
Rated very good

Staff

9.0

About this property

Comfortable Accommodations: Arsela Hotel Pangkalan Bun in Pangkalan Bun offers air-conditioned rooms with private bathrooms, garden views, and modern amenities. Each room includes a work desk, TV, and free WiFi. Dining Experience: The family-friendly restaurant serves halal Chinese, Indonesian, local, Asian, and European cuisines in a traditional, modern, and romantic ambiance. Guests can also enjoy a coffee shop and outdoor seating area. Leisure Facilities: The hotel features a sun terrace, garden, and lounge. Additional services include a 24-hour front desk, housekeeping, room service, and free on-site parking. Convenient Location: Located 1.9 mi from Iskandar Airport, the hotel provides easy access to local attractions. Guests appreciate the garden, connectivity to the airport, and attentive staff.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Non-smoking rooms
  • Room service
  • Restaurant
  • Free parking
  • Free Wifi
  • Tea/Coffee Maker in All Rooms

Property highlights

Top Location: Highly rated by recent guests (8.5)

Free parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
1 king bed
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Seema
Oman Oman
“Basic but had all the amenities. Clean and good value for money. The breakfast was limited but had the necessary food choices.”
Keegan
United States United States
“Beautiful architecture and nice grounds/garden.”
David
United States United States
“Clean and comfortable with a great breakfast and a nice restaurant attached.”
Elaine
United States United States
“Kindest people work here!!! Beds are comfortable. Rooms are super clean. Easy to get to and from the airport. Maria at the front desk was so nice!!”
Elaine
United States United States
“Lovely garden. Kind and professional staff. Clean!”
Les
United Kingdom United Kingdom
“Allowed us into our room several hours early when we arrived at 9am”
Pearl
Malaysia Malaysia
“Charming hotel. Comfy bed, hot shower. Was just an overnight before catching our flight. Decent breakfast. Close to airport.”
Jktraf
Indonesia Indonesia
“The traditional architecture, open covered areas and close location to the airport and the only mall in town. Hot shower and decent wifi.”
Dominic
United States United States
“architecture—especially entrance, staff, breakfast”
Susan
United States United States
“The Arsela reflects the local culture and is an exceptionally good deal. The rooms are comfortable and very clean. The dining room is pleasant and the food is good. The staff is great: gracious and personable.”

Hotel area info

Restaurants

1 Restaurant On Site
Quizas Resto & Cafe
  • Cuisine
    Chinese • Indonesian • Local • Asian • European
  • Ambience
    Family-friendly • Traditional • Modern • Romantic
  • Dietary options
    Halal

Amenities of Arsela Hotel Pangkalan Bun

Great facilities! Review score, 8

Most popular amenities

  • Non-smoking rooms
  • Room service
  • Restaurant
  • Free parking
  • Free Wifi
  • Tea/Coffee Maker in All Rooms

House rules

Arsela Hotel Pangkalan Bun takes special requests – add in the next step!
Check-in
From 1:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of Rp 100,000 is required on arrival. That's about $6. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

12+ years
Extra bed upon request
Rp 236,000 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Arsela Hotel Pangkalan Bun of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A damage deposit of Rp 100,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.