Ascott Waterplace Surabaya
Experience world-class service at Ascott Waterplace Surabaya
Welcoming guests with an outdoor swimming pool, Ascott Waterplace Surabaya is located right in front of Pakuwon Mall which houses convention halls, department stores and various dining outlets. This apartment also features a gym that guests can access for free. The fully furnished apartments are all air conditioned and has a living room with sofa, a flat-screen TV and a DVD player. The bedroom is fitted with a personal safe, a wardrobe and a desk. The fully equipped kitchen comes with a refrigerator, electric kettle and microwave. The en suite bathroom has a bathtub, hot/cold shower and hairdryer. Guests enjoy city view. The Dining Room serves a selection of Continental dishes. The local mini-market can be found within a 5-minute walk. The staff at Ascott Waterplace Surabaya will be happy to assist with laundry, dry cleaning and ironing services. Airport transfer can be arranged at an additional charge. Other facilities offered include in-room dining service and daily housekeeping. Guests who drive enjoy free parking privileges. The apartment is a 5-minute drive from Pakuwon Golf, Ciputra Golf Club, National Hospital, University Negeri Surabaya (UNESA), a 20-minute drive from Plaza Tunjungan and a 30-minute drive from Surabaya Zoo. Juanda International Airport can be reached by a 45-minute car ride.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Availability
Select dates to see this property's availability and prices
Accommodation Type | Number of guests | |
|---|---|---|
1 extra-large double bed | ||
1 extra-large double bed | ||
Bedroom 1 1 extra-large double bed Bedroom 2 1 single bed | ||
Bedroom 1 1 extra-large double bed Bedroom 2 1 large double bed | ||
Bedroom 1 1 extra-large double bed Bedroom 2 1 large double bed Bedroom 3 1 single bed | ||
1 extra-large double bed |
Guest reviews
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Guests who stayed here loved
- Julia
New Zealand“We thoroughly enjoyed our stay here and will definitely come back again!” 
Rudy
United Arab Emirates“This hotel opposites Pakuwon mall. Easy to grab something from the mall. Near with Darmo Golf Club too. Room cleanliness is always maintained. Friendly and helpful staffs.”
Rosanidah
Brunei Darussalam“There are convenience stores in the same building, with a 24/7 one just outside the lobby, making it easy for us to grab snacks and some grub to cook up for breakfast and supper. There are also several launderettes that can clean and press your...”- Alsc Brunei Darussalam“Great location for shopping as it was right across the road to a big mall with plenty of eateries around. Good apartment size and amenities.”
- Alice Brunei Darussalam“Location, staff service and apartment amenities were all excellent.”
- Jacob
Taiwan“great location, there's a mall with everything included just across the street. Yet Surabaya is't pedestrian friendly, if you plan to visit anywhere other than the mall across the street you might want to consider to grab(local taxi) there. The...” - Asyikin
Singapore“The location was convenient and near to Pakuwon Trade Centre / Pakuwon City Mall. Hence, there was an abundance of food and shopping options at our disposal.” - Siska
United Kingdom“I like the room and facilities in here . All the stuff are friendly and helpfull . Next time in the future when I have my holiday ,I will come over here again and stay more longer .” - Sing Singapore“Location is really good. Right opposite the hotel is a huge mall. Hotel staff were friendly and helpful.”
- X
Netherlands“Big room nice with kitchen across mall. Big bathroom livingroom. Good cleaning staff”
Managed by Ascott Waterplace Surabaya
Property information
Languages spoken
English,IndonesianProperty surroundings
Restaurants
- The Dining Room
- CuisineAmerican • Indonesian • International
- AmbianceFamily friendly • Modern
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Please note that breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Ascott Waterplace Surabaya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
A damage deposit of Rp 500,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
