You might be eligible for a Genius discount at Grand City Hall Hotel & Serviced Residences. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Experience world-class service at Grand City Hall Hotel & Serviced Residences

Grand City Hall Hotel & Serviced Residences is situated in the heart of Medan. It is next door to the Bank Indonesia Complex. The hotel is a 5-minute drive from Medan Train Station and an hour's drive from Kuala Namu International Airport. Each room at Grand City Hall Hotel & Serviced Residences features a flat-screen TV, writing desk and free internet. Rooms are also equipped with tea and coffee makers, and room service is available. Grand City Hall Hotel & Serviced Residences provides a wide selection of dining options. Guests can sample Chinese, Japanese and Western cuisines. The Coffee Shop and Piano Lounge are ideal for light refreshments and drinks. Guests can enjoy a grand outdoor swimming pool. There is also a spa and wellness centre with professional massage services.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.3)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Free private parking available on-site

    • Loyal customers

    • There are more repeat guests here than most other properties.


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
2 single beds
or
1 extra-large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 single bed
and
1 large double bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Ahmad
    Malaysia Malaysia
    Location ,staff very helpful and the food during breakfast was very good.
  • Nadine
    Austria Austria
    Very clean. Amazing staff and ABSOLUT PERFECT BREAKFAST. Everything was clean and we had an amazing stay.
  • Nor
    Malaysia Malaysia
    Breakfast spread with local menus...attentive staffs and great location
  • Najatul
    Malaysia Malaysia
    Stayed at Grand City Hall Medan comfy room, jacuzzi best gila, breakfast pun sedap! Dekat mall & senang dapat Grab. Recommended! ✅
  • Utmspace
    Malaysia Malaysia
    First time stay here, it was satisfied with everything. Will coming back soon here with my friends haha
  • Sander
    Belgium Belgium
    Very good breakfast buffet and the staff were super helpful from the moment we checked in. Big rooms with AC u can regulate from your bed! The gym is equipped with all you need for a holiday workout and take a dip in the indoor pool afterwards.
  • Ulrike
    Austria Austria
    Interesting hotel with a mix of old and new in the Heart of Medan‘s old town Kesawan
  • Shamuela
    United States United States
    Ponctuality; service; location; great food; professionalism of the staff
  • El
    Morocco Morocco
    We liked the facilities and the room was spacious and very quiet, noise didn’t carry at all! Also made use of the spa facilities which were wonderful, great value and next to a huge pool! We also loved how friendly all the staff were and the...
  • Moy
    United Kingdom United Kingdom
    Staff very friendly and professional provided excellent service without being intrusive. Food was truly amazing and varied that one can always find pleasant dishes to enjoy.

Managed by Grand City Hall Hotel & Serviced Residences

Company review score: 9.3Based on 206 reviews from 1 property
1 managed property

Company information

Our professional English speaking staff will be very happy to assist and service you during your stay in our hotel.

Property information

The Grand City Hall Medan Hotel & Serviced Residences has been conceptualized to become one of Medan’s leading international five star hotels.

Neighbourhood information

Located in the heart of Medan, the hotel is in fact as the one of the few commercial buildings in Sumatera with seismic bearing device which minimizes the impact of up to 9 richter scale earthquakes. With a designated Blue Bird Taxi stand right next to the hotel you should have no trouble getting around the city.

Languages spoken

Mandarin,English,Indonesian

Property surroundings

Restaurants

1 restaurant on site
  • Restaurant #1

    No additional info available

House rules

Grand City Hall Hotel & Serviced Residences takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of Rp 500,000 is required on arrival. That's about US$30. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Rp 650,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
Rp 650,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Accepted payment methods
American ExpressVisaMastercardCash
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of Rp 500,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.