Grand City Hall Hotel & Serviced Residences
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Experience world-class service at Grand City Hall Hotel & Serviced Residences
Grand City Hall Hotel & Serviced Residences is situated in the heart of Medan. It is next door to the Bank Indonesia Complex. The hotel is a 5-minute drive from Medan Train Station and an hour's drive from Kuala Namu International Airport. Each room at Grand City Hall Hotel & Serviced Residences features a flat-screen TV, writing desk and free internet. Rooms are also equipped with tea and coffee makers, and room service is available. Grand City Hall Hotel & Serviced Residences provides a wide selection of dining options. Guests can sample Chinese, Japanese and Western cuisines. The Coffee Shop and Piano Lounge are ideal for light refreshments and drinks. Guests can enjoy a grand outdoor swimming pool. There is also a spa and wellness centre with professional massage services.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
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Guest reviews
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Guests who stayed here loved
- Ahmad
Malaysia
“Location ,staff very helpful and the food during breakfast was very good.” - Nadine
Austria
“Very clean. Amazing staff and ABSOLUT PERFECT BREAKFAST. Everything was clean and we had an amazing stay.” - Nor
Malaysia
“Breakfast spread with local menus...attentive staffs and great location” - Najatul
Malaysia
“Stayed at Grand City Hall Medan comfy room, jacuzzi best gila, breakfast pun sedap! Dekat mall & senang dapat Grab. Recommended! ✅” - Utmspace
Malaysia
“First time stay here, it was satisfied with everything. Will coming back soon here with my friends haha” - Sander
Belgium
“Very good breakfast buffet and the staff were super helpful from the moment we checked in. Big rooms with AC u can regulate from your bed! The gym is equipped with all you need for a holiday workout and take a dip in the indoor pool afterwards.” - Ulrike
Austria
“Interesting hotel with a mix of old and new in the Heart of Medan‘s old town Kesawan” - Shamuela
United States
“Ponctuality; service; location; great food; professionalism of the staff” - El
Morocco
“We liked the facilities and the room was spacious and very quiet, noise didn’t carry at all! Also made use of the spa facilities which were wonderful, great value and next to a huge pool! We also loved how friendly all the staff were and the...” - Moy
United Kingdom
“Staff very friendly and professional provided excellent service without being intrusive. Food was truly amazing and varied that one can always find pleasant dishes to enjoy.”

Managed by Grand City Hall Hotel & Serviced Residences
Company information
Property information
Neighbourhood information
Languages spoken
Mandarin,English,IndonesianProperty surroundings
Restaurants
- Restaurant #1
No additional info available
House rules
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.



The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
This property will not accommodate hen, stag or similar parties.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of Rp 500,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.