If you cancel after reservation, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
Don't worry — pressing this button won't charge you anything!
About this property
Located in the central business district of Surabaya, Ibis Surabaya City Center offers a 24-hour front desk and free Wi-Fi access in the rooms.
Rooms are fitted with a flat-screen TV, air conditioning and hardwood as well as parquet floor. En suite bathroom features a shower, hairdryer and free toiletries.
Taste Restaurant serves Western food and buffet breakfast, while Rendezvous Bar serves light meals and snacks.
Meetings and conventions can be accommodated as the hotel provides meeting room and banquet facilities.
Ibis Surabaya City Center is a 10-minute drive from Tunjungan Plaza Shopping Mall and 15-minute drive from Surabaya Zoo. Juanda International Airport is 21 km away.
Couples particularly like the location — they rated it 8.5 for a two-person trip.
Situated in the best rated area in Surabaya, this hotel has an excellent location score of 8.9
Top pick by families with children
Breakfast info
Continental, Buffet
Rooms with:
City view
Free private parking available at the hotel
Loyal customers
There are more repeat guests here than most other properties.
Availability
Prices converted to USD
!
Please select one or more options you want to book
All available rooms
Limited supply in Surabaya for your dates:
3 three-star hotels like this are already unavailable on our site
Guest reviews
Categories:
Staff
8.8
Facilities
7.9
Cleanliness
8.0
Comfort
7.9
Value for money
8.3
Location
8.9
Free WiFi
8.1
Select topics to read reviews:
Guests who stayed here loved
Tunku
Malaysia
“I loved the cleanliness, there is an indomart just next to the hotel. So convenient and the brekfast was good. The location of this hotel was also good”
Abdullah
Malaysia
“It is close to indomaret and close to restaurent padang sederhana and also 800m to mall”
E
Ella
United Kingdom
“Location was very good to supermarkets, shopping centres and restaurants. Comfortable bed that allowed a good night sleep”
V
Valeria
Russia
“I stayed with my dauther for 4 days in November. The room, service were really greate, the personel was very polite and helpful. The menu in the restaurant was rather tasty and various. There is a spacious foyer and reception desk, it was never...”
Lia
Netherlands
“Comfortable room and bedding! Great meals, fast service.”
C
Chin
Singapore
“Convenient location; ~30 minutes taxi ride to the airport.
Surrounded by amenities; there is a convenience store beside the hotel and 10 minutes walk to Tunjungan Plaza.
Comfortable and spacious room for a single traveller.”
M
Mahendra
India
“Hotel was at nice location of beautiful city of Surabaya staff is so polite”
Chuah
Singapore
“no frills and easy to access. staff was fantastic. cleanliness is to be credited - very impressive for a hotel in the city centre. having stayed at some 3.5 star hotels with lousy cleanliness, its a welcome breath of fresh air to stay at Ibis...”
Saloniw
India
“Staff was kind and hospitable. There was no interference and I could have my privacy. Cleanliness was maintained. Would recommend to others for stay.”
Tarun
Singapore
“Excellent location within the downtown, compact yet spacious rooms, super budget friendly”
Hotel surroundings
Restaurants
1 restaurant on site
Taste Restaurant
Cuisine
Chinese • Indonesian • Seafood • Local • Asian • International
Ambiance
Family friendly • Traditional • Modern • Romantic
Dietary options
Halal • Vegetarian • Gluten-free • Dairy-free
House rules
Ibis Surabaya City Center takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
We have more than 70 million property reviews, and they're all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.