About this property

Situated right in the city centre just a 10-minute drive from Tunjungan Plaza Shopping Mall, Mercure Surabaya Grand Mirama offers modern and cosy accommodation with an outdoor swimming pool, free WiFi in all areas of the property, and free on-site private parking for guests who drive. The property also has meeting/banquet facility for special events. It takes a 10-minute drive from the property to the Submarine Monument and Raya Gubeng Railway Station. The historic Grand Ampel Mosque is reachable within a 20-minute drive. Getting to Juanda International Airport will take around 30 minutes by car. The cosy rooms at Mercure Surabaya Grand Mirama are all air-conditioned and each one is fitted with a cable TV, a fridge, minibar, wardrobe, and an en suite bathroom featuring bath or shower facility, slippers, bathrobes, and free toiletries. Fresh towels and linen are also provided. Guest can enjoy Surabaya city view from the room. The concierge service at the 24-hour front desk are available to help guests with laundry requests, arranging car hire and babysitting service, as well as organising massages at the on-site spa and wellness centre. Other facilities like fitness centre, luggage storage, newspapers, safety deposit box and sauna are accessible for free. The property also offers its four on-site dining outlets like the Lanhua Restaurant serving Chinese dishes for lunch and dinner, and Trimurti Restaurant's all-day Indonsian and western dining option. The Coffee Cafe presents scrumptious and refreshing light snacks as well as beverages, and the Ebisu Restaurant offerung an array of delicious Japanese menu during lunch and dinner.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, Asian, American, Buffet

  • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 single bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 single bed
1 extra-large double bed
1 single bed
1 single bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Emkea
    Netherlands Netherlands
    Nice hotel if you are staying in Surabaya. The hotel was more luxury then we expected based on the price. The room is beautiful and equiped with everything you need. The pool is nice, but was very crowded at times. Most of the staff we met did...
  • Michael
    Singapore Singapore
    The room was very spacious and comfortable. The whole room including the toilet was clean and neat. The breakfast had varieties of local food that is tasty. The greatest catch is the smart TV that you can use to connect to your phone and watch...
  • Doreen
    Australia Australia
    The room is refurbished and appeared new and clean. It is very quiet and comfortable for sleep. The location is very good too
  • Megan
    Australia Australia
    They still serve a fabulous buffet breakfast, with so many options.
  • Rizki
    Indonesia Indonesia
    Everything about it was perfect. Strategic place, comfy bed and pillows, complete amenities, even our driver said he got good shower
  • Aurélia
    France France
    Très grande piscine parfaite pour nager ou se détendre Petit déjeuner tout à fait exceptionnel Jolies chambres avec lits confortables Personnel accueillant et très aidant
  • Erwin
    Indonesia Indonesia
    Easy check in and check out, clean and spacious room.. The fresh look of the lobby area...
  • Chenoah
    Netherlands Netherlands
    Kamer en ontbijt. Erg schoon en lekker gavarieert eten.. sampai tahun depan rekkkk
  • Ann
    Netherlands Netherlands
    Ontbijt en vriendelijke service, restaurant ook perfect.
  • Ade
    Indonesia Indonesia
    This property is in a good location in the city centre

Hotel surroundings

Restaurants

4 restaurants on site
  • Trimurti
    • Cuisine
      American • French • Indonesian • Asian
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal
  • Lan Hua
    • Cuisine
      Chinese
    • Ambiance
      Family friendly • Traditional
  • Ebisu
    • Cuisine
      Japanese
  • Coffee Cafe
    • Cuisine
      Indonesian • European
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal

House rules

Mercure Surabaya Grand Mirama takes special requests - add in the next step!
Check-in
From 14:00 to 23:30
Check-out
From 12:00 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Rp 400,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
Rp 400,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBMaestroUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).