- Apartments
- Kitchen
- City view
- Swimming pool
- Washing machine
- Free WiFi
- Free parking
- Bath
- Air conditioning
- 24-hour front desk
Experience world-class service at Oakwood Hotel & Residence Surabaya
Elegant Accommodation: Oakwood Hotel & Residence Surabaya in Surabaya offers a 5-star aparthotel experience with an infinity swimming pool, indoor pool, fitness centre, restaurant, bar, and free WiFi. Comfortable Amenities: Guests enjoy air-conditioning, private bathrooms, city views, and modern amenities such as a fitness room, 24-hour front desk, and free on-site private parking. Dining Options: The family-friendly restaurant serves Indonesian, American, Asian, and international cuisines with halal options. Breakfast includes continental, American, buffet, and Asian selections. Prime Location: Located 13 km from Juanda International Airport, the hotel is near attractions like Submarine Monument (5 km) and Gubeng Train Station (5 km). Highly rated for staff, cleanliness, and convenient location.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Free WiFi
- Family rooms
- Free parking
- Non-smoking rooms
- Fitness centre
- Room service
- 2 restaurants
- Bar
Guest reviews
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Guests who stayed here loved
Keepyercool
Macao“Rooms are very large and quite high-spec, reflecting a major up-front investment when the hotel was built maybe around 10 years ago. Huge amount of drawer, cupboard and desk space. All staff, from the main entrance, to the car park, Front Desk and...”- Shay
Singapore“Location was good, 5mins walk to three big malls. Nice and well decor rooms.indoor swimming was a plus point. Staff was polite from Concierge to front desk.” - Siane
Australia“Nothing in particular, but overall experience, quiet pleasant.” - Setiawanroni
Indonesia“Excellent service from the staffs Spacious and Clean Room” - Agusmian Indonesia“Good value for money. One of the best hotels I have ever booked.”
- Hongguang Australia“1. The room is clean and tidy, the bed is very comfortable to sleep. 2. Before we check out, we requested the laundry service, it was completed before the time we book to collect which is convenient for us. 3. The hotel is close to one...”
- Mariana
United Kingdom“The location of the hotel is great, particularly close to a big shopping mall / supermarket. The facilities are as described, and breakfast was really good! The staff was also very kind and always ready to help. I was able to rest well and prepare...” - Saloniw
India“Stayed in one of the premier rooms. What a beautiful stay! The staff was very helpful, polite and regularly cleaned my room.” - Reuben Singapore“Left an item or two in the room during check out. Staff was quick to call us to come back and recover the items. Appreciated the professionalism of the staff.”
- Louise Singapore“friendly staffs, spacious room, they gave me free upgrade too!”
Property surroundings
Restaurants
- Spice Restaurant
- CuisineAmerican • Asian • International
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly • Modern
- Dietary optionsHalal
- Deckside
- CuisineAmerican • Indonesian • Asian
- Open forLunch • Dinner • High tea • Cocktail hour
- AmbianceModern
- Dietary optionsHalal
House rules
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Quiet hours are between 21:00:00 and 07:00:00.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of Rp 500,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
