About this property

Comfortable Accommodations: Patra Dumai Hotel in Kota Dumai offers comfortable rooms with air-conditioning, free toiletries, and modern amenities. Each room includes a mini-bar, TV, and tiled floors, ensuring a pleasant stay. Dining Experience: The family-friendly restaurant serves Indonesian cuisine in a modern ambiance. Guests can enjoy halal breakfast with local specialties, fresh pastries, fruits, and juices. Lunch, dinner, and high tea are also available. Facilities and Services: The hotel features a fitness center, terrace, and kids' pool. Additional services include a 24-hour front desk, concierge, room service, and free on-site parking. Guests appreciate the attentive staff and excellent room cleanliness.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.5)

    • Breakfast Info

    • Halal, Asian, Buffet

    • Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
2 twin beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Ilyana811
    Malaysia Malaysia
    Near to ferry terminal. The staff was very helpful even though we checked in a little bit late. I go with big family members and we get side by side room on the same floor.
  • Oceanic-pc
    Russia Russia
    Clean room, hot water in shower, friendly staff, good service, close to ferry terminal
  • Aini**
    Malaysia Malaysia
    Stayed for the ferry ride. Breakfast buffet was good. Kids love the rabbit house n swimming pool.
  • Giancarlo
    Italy Italy
    Really helpful and friendly staff. Comfortable place.
  • Sue
    United Kingdom United Kingdom
    Staff were very helpful and always available to answer questions.
  • Michal
    Czech Republic Czech Republic
    Nice hotel with pool, friendly stuff, helpful anytime you will need something, excellent food, clean rooms,
  • Marine
    France France
    Employees there are great and really helpful. They speak very good english which helps a lot also
  • Johnson
    United Kingdom United Kingdom
    A good breakfast, clean and comfortable room, English speaking staff, nice hot shower, good range of TV channels. All very efficient and pleasant. A successful stay in a hotel a little bit distant from the town, but well placed for the ferry pier....
  • Willemijnw
    Bonaire St. Eustatius and Saba Bonaire St. Eustatius and Saba
    Very nice hotel with amazing staff. They helped us get tickets for our bus trip to Medan. Breakfast was oké, a good balace between Indonesian and western food. Location is a bit off if you are not with a car. You can take a Grab from/to ferry,...
  • Amanina
    Malaysia Malaysia
    Convenient and staff were very friendly and helpful. It’s safe for girls trip. Place is strategic, very near to the Jetty.

Hotel area info

Restaurants

1 Restaurant On Site
  • Patra Restauran
    • Cuisine
      Indonesian
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal

House rules

Patra Dumai Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment for this stay on behalf of the hotel. Just make sure you have cash for any extras once you get there.