Sheraton Surabaya Hotel & Towers

–Excellent location - show map
+104 photos
Scored 8.5
Rated very good

Excellent location!

9.6
  • City view
  • Garden
  • Swimming pool
  • Free WiFi
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Cheapest option at this property with free cancellation for 2 adults, 1 child

1 × Deluxe King Room - Newly Renovated
Price for:
Max adults: 2 <br> Max children: 1
Bed: 1 extra-large double bed
Free cot available on request
Free stay for your child
Free cancellation before 5 October 2025
No prepayment needed – pay at the property
Breakfast US$19 (optional)
We have 5 left
US$111 per night
Price US$369
3 nights, 2 adults, 1 child
Reserve
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Get the celebrity treatment with world-class service at Sheraton Surabaya Hotel & Towers

Situated in the city centre, the eco-friendly accommodation Sheraton Surabaya Hotel & Towers offers elegant and spacious air-conditioned rooms. This property boasts an outdoor pool, 4 dining choices and free Wi-Fi throughout. Tastefully decorated, all rooms come with soothing warm colours and lighting. Each well-appointed room is equipped with a living area, a flat-screen satellite TV and a minibar. The en suite bathroom features a bathtub, a shower and free toiletries. Lung Yuan Chinese Restaurant serves traditional Cantonese dishes, while an international buffet spread is offered at Kafe Bromo. Enjoy a treatment at the Massage Room or in the privacy of your room. You can also exercise at the tennis court or the gym. Airport shuttle and car hires can be arranged at the tour desk with additional charge. Sheraton Surabaya Hotel & Towers is directly connected to Tunjungan Plaza Shopping Mall and is 5 km from Surabaya Zoo. Juanda International Airport is a 45-minute drive away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 2 swimming pools
  • Airport shuttle
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • Room service
  • 3 restaurants
  • Bar
  • Free cot available on request
Sheraton
Hotel chain/brand
Sheraton

Property highlights

Perfect for a 3-night stay!

  • Situated in the best rated area in Surabaya, this hotel has an excellent location score of 9.6

  • Top pick by families with children

Breakfast info

Buffet, Breakfast to go

Rooms with:

  • City view

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Prices converted to USD
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All available rooms

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Deluxe King Room - Newly Renovated
Recommended for 2 adults, 1 child
  • 1 extra-large double bed
Free cot available on request

Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

388 feet²
City view
Air conditioning
Ensuite bathroom
Flat-screen TV
Free WiFi
  • Free toiletries
  • Bathrobe
  • Safety deposit box
  • Toilet
  • Bath or shower
  • Towels
  • Socket near the bed
  • Cleaning products
  • Desk
  • TV
  • Slippers
  • Telephone
  • Ironing facilities
  • Satellite channels
  • Tea/Coffee maker
  • Iron
  • Hairdryer
  • Wake up service/Alarm clock
  • Carpeted
  • Electric kettle
  • Wake-up service
  • Alarm clock
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Hand sanitiser
Max adults: 2 <br> Max children: 1
US$111 per night
Price US$369
Included: 10 % Service charge
Excluded: 10 % VAT
  • Free cancellation before 5 October 2025
  • No prepayment needed – pay at the property
  • •
    We have 5 left
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$123 per night
Price US$409
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast included
  • Free cancellation before 5 October 2025
  • No prepayment needed – pay at the property
  • •
    We have 5 left
  • Free stay for your child
Max adults: 3
US$150 per night
Price US$499
Included: 10 % Service charge
Excluded: 10 % VAT
  • Free cancellation before 5 October 2025
  • No prepayment needed – pay at the property
  • •
    We have 5 left
Max adults: 3
US$162 per night
Price US$540
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast included
  • Free cancellation before 5 October 2025
  • No prepayment needed – pay at the property
  • •
    We have 5 left
Max adults: 2 <br> Max children: 1
US$129 per night
Price US$429
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast included
  • Free cancellation before 5 October 2025
  • No prepayment needed – pay at the property
  • •
    We have 5 left
  • Free stay for your child
Max adults: 3
US$168 per night
Price US$560
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast included
  • Free cancellation before 5 October 2025
  • No prepayment needed – pay at the property
  • •
    We have 5 left
  • You won't be charged yet

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Victoria
    Australia Australia
    “Facilities, staff, location, food. Just everything.”
  • Wai
    Singapore Singapore
    “The breakfast is excellent. There is a different theme everyday and you will not be bored with the food.”
  • Gideon
    Australia Australia
    “Everything about this place are Best of the Best 5 star hotels in Surabaya. Manager’s so helpful Mr.Wisnu. And Zakiah also Putri best customer service you can find. Mrs Fitri number 1 Cheff in the world. Place so clean, location. Service....”
  • Andreas
    Switzerland Switzerland
    “In many ways a standard business hotel, located within a big shopping mall property. Functional rooms, size of gym and pool area are above my expectations.”
  • Abi
    Australia Australia
    “Central for shopping and entertainment. All staffs are excellent”
  • Raymond
    Singapore Singapore
    “Excellent and attentive staff, from everyone. Superb location right in the middle of a mega mall.”
  • Prasiwi
    France France
    “Very good Breakfast, beautifull swimming pool and very nice staff.”
  • Dwight
    Australia Australia
    “Location, connected to Tunjungan Plaza, one of the best Shopping Centre in Surabaya Breakfast, Surabaya traditional food is authentic and excellent Employees, all of them very friendly and very attentive to guests offering their best just to...”
  • Lings
    Australia Australia
    “I loved being welcomed by a wonderful check in person. I loved the room. I loved the view from the room. I loved the super comfy big bed. I loved the spaciousness of the room. I loved the huge shower head in the shower. I loved the bathroom...”
  • Gideon
    Australia Australia
    “Best of the best service you can get in the world. Thank you so much”

Hotel surroundings

Restaurants

3 restaurants on site
  • Kafe Bromo
    • Cuisine
      Indonesian • Local • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
  • Kawi Lounge
    • Cuisine
      International
    • Ambiance
      Modern • Romantic
  • La Patisserie
    • Cuisine
      International
    • Ambiance
      Modern

House rules

Sheraton Surabaya Hotel & Towers takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Rp 786,500 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
Rp 786,500 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
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