About this property

Comfortable Accommodations: Hotel Cristallo in Santa Cristina in Val Gardena offers comfortable rooms with balconies, private bathrooms, and mountain views. Each room includes a work desk, TV, and free WiFi. Exceptional Facilities: Guests can enjoy a sauna, steam room, hammam, and fitness centre. The hotel features a traditional restaurant serving Italian, Austrian, German, and international cuisines, a bar, and a lounge. Convenient Location: Located 43 km from Bolzano Airport, the hotel is near winter sports attractions such as Saslong (11 km) and Sella Pass (12 km). Free on-site private parking is available. Guest Services: Private check-in and check-out, concierge service, tour desk, and ski storage enhance the stay. Additional amenities include a minimarket, hairdresser, and room service.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.5)

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Juha
    Finland Finland
    Good and healthy selection of breakfast items with friendly welcome and good service every morning. Location is excellent. I will recommend to my friends and family.
  • Virginijus
    Lithuania Lithuania
    Helpful staff. Good location. We could check-in earlier than check-in time, leave a car at the hotel and go to Ortisei by bus (bus tickets were provided by the hotel for free).
  • Mccullagh
    Australia Australia
    Lovely hotel. Super clean and cosy. The sauna and steam room was amazing and clean. Sauna was very hot and nice. Staff were so friendly. At breakfast you can get cooked eggs and other bits.
  • David
    United Kingdom United Kingdom
    Friendly service at breakfast. Our waitress remembered our coffee orders from the previous day and was always quick to offer us freshly cooked eggs.
  • Andrew
    United Kingdom United Kingdom
    Best location in Santa Cristina, everything you needed was close buy. Lovely, friendly & helpful team.
  • Helen
    Ireland Ireland
    Went for a few days skiing, perfect location, lovely comfortable, clean hotel. Would recommend,Dagmar is a fantastic host.
  • Patricia
    United States United States
    I really enjoyed staying here and highly recommend this hotel. It was easy to find and park my car for free. The location is excellent, only 5 minutes to the bus stop in either direction. Santa Cristina is a beautiful town and not packed with...
  • Stefan
    Germany Germany
    Sehr nettes Personal, sehr schönes Zimmer, alles perfekt
  • Robert
    Austria Austria
    Das Hotel war echt sehr gut! Super Essen und Sauber Sehr freundliches und sehr liebevoller Umgang mit uns
  • Roger
    Austria Austria
    Great experience! Everything was very good but I would like to highlight the hospitality of the staff, they were extremely attenive.

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurant #1
    • Cuisine
      Italian • Austrian • German • International • European
    • Open for
      Breakfast • Dinner
    • Ambiance
      Traditional

House rules

Hotel Cristallo takes special requests - add in the next step!
Check-in
From 14:00 to 19:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 22:00 and 08:00
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
VisaMastercardMaestroCartaSiEC-CardATM cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Cristallo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

License number: 021085-00001056, IT021085A1XEZWUJST