About this property
JR Hotels Hermes Firenze is 50 metres from Santa Maria Novella Railway Station and 300 metres from the Duomo Cathedral, in the heart of Florence. It offers rooms with free Wi-Fi and a TV. Staff at the hotel have great local knowledge and can recommend routes for a walking tour, and the best restaurants nearby. The reception staff speaks English, French and Spanish. The check-in is available until 11 pm, later than that please contact our reception in advance.
Couples particularly like the location — they rated it 9.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Guest reviews
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Guests who stayed here loved
- Louise
United Kingdom“The staff here are awesome they spoke perfect English and any request was dealt with immediately. They are all super friendly and welcoming could not have done any more for us. The location was handy right next to the train station but that did...” 
Joel
Australia“The location was very central, easy to walk to all the main sites. Despite being on a busy street and the station the room was very quiet.”- Lorna United Kingdom“The hotel was located very close to the station, but we weren't disturbed by noise. It was ideal for being able to walk around Florence. The staff were very helpful and the hotel was spotless.”
- Aleksandra United Kingdom“Hotel close to the train station which was important for us. Very clean. Kind staff, very welcoming. Happy customer.”
- Roberto
Spain“Free breakfast every day. The bed was very much comfortable, all the necessities were included (even a free minibar with water and fizzy drinks) and the room was clean and fresh every day. The staff was lovely as well. Super close to the city...” - Hidetoshi
Japan“The room was very clean and staff were helpful and friendly. They offered some cold-breakfast. (Juices, coffee, bread etc.) Lift was also available but it’s a bit small and slow so we mainly used the stairs.” - Sanjiv United Kingdom“Excellent hotel it would be good if the hotel could provide a better beverage selection ie tea / coffee / water”
- Gurpreet
India“We had a wonderful stay at Florence Hotel! The room was spacious, spotlessly clean, and incredibly comfortable. The customer service was outstanding — the staff went out of their way to make sure we felt welcome and well taken care of. As a...” - Catherine Australia“The staff were more than exceptional. Would recommend this hotel.”
- Anonymous United Kingdom“The staff were here most of the day so they're able to accommodate your requests even if you arrive late at the hotel. They provide a free mini bar and sweets upon arrival.”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform JR Hotels Hermes Firenze in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
License number: 048017ALB0183, IT048017A163B5RFL2
