Family Hotel Serena

–Excellent location - show map
+197 photos
Scored 9.3
Rated superb

Staff

9.6

About this property

Comfortable Accommodations: Family Hotel Serena in Andalo offers family rooms with private bathrooms, air-conditioning, and garden or mountain views. Each room includes a minibar, work desk, and free WiFi. Wellness and Leisure: Guests can relax at the spa and wellness centre, sauna, and hot tub. The hotel features a sun terrace, indoor and outdoor play areas, and a games room. Free bicycles are available for exploring the surroundings. Dining Experience: The family-friendly restaurant serves Italian cuisine with vegetarian, vegan, gluten-free, and dairy-free options. Breakfast is a buffet with Italian specialties. Additional amenities include a bar, coffee shop, and outdoor seating area. Location and Activities: Located 63 km from Bolzano Airport, the hotel is near Molveno Lake (8 km) and MUSE (37 km). Winter sports such as skiing, hiking, and cycling are available. Highly rated for family-friendliness and excellent service.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Spa and wellness centre
  • Free parking
  • Family rooms
  • Restaurant
  • Free WiFi
  • Skiing
  • Non-smoking rooms
  • Bar
  • Breakfast

Property highlights

Situated in the best rated area in Andalo, this hotel has an excellent location score of 9.5

Breakfast info

Italian, Buffet

  • Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

—
Room type
Number of guests
 
1 single bed
1 large double bed
1 large double bed
1 single bed
and
1 large double bed
2 single beds
and
1 large double bed
or
1 bunk bed
and
1 large double bed
2 sofa beds
and
1 large double bed
or
1 sofa bed
and
1 large double bed
and
1 futon bed
1 sofa bed
and
1 large double bed
and
1 futon bed
or
2 sofa beds
and
1 large double bed
and
1 futon bed
2 large double beds
or
2 single beds
and
1 large double bed
and
1 futon bed
2 sofa beds
and
1 large double bed
or
1 bunk bed
and
1 large double bed
and
1 futon bed
Bedroom 1
1 large double bed
Bedroom 2
2 sofa beds
1 bunk bed
and
1 large double bed
3 sofa beds
and
1 large double bed
1 sofa bed
and
1 large double bed
1 single bed
and
1 large double bed
1 extra-large double bed
1 large double bed
or
2 single beds
and
1 large double bed
and
1 futon bed
1 double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Luke
Australia Australia
“To all the other hotels in Europe, stay at Hotel Serena to see how it’s supposed to be done. After 5 weeks travelling throughout Europe and almost a different hotel each night this hotel left all the others for dead. The service and value for...”
Stefano
Netherlands Netherlands
“Literally everything. Staff, location, facilities... all is made to insure you reset your mind as parents. Kids enjoy to stay in the kids club and parents can (if they wish) have some time for themselves.”
Emilio
Italy Italy
“Tutto perfetto, dai servizi che offre l’hotel ai pasti. Colazione ottima, merenda idem, le cene una migliore dell’altra..sembrava di essere in un ristorante stellato. Personale super cortese, da Ada al bar,Daniela in sala ristorante e Melissa alla...”
Davide
Italy Italy
“Struttura molto bella e gestita bene. Camera singola spaziosissima e molto pulita”
Denis
Italy Italy
“La struttura si trova in posizione ottima rispetto al centro della città e vicinissima ad Andalo Life, ha un ampio e comodo parcheggio gratuito. La colazione è un momento molto piacevole, con ottima possibilità di scelta tra salato e dolce, oltre...”
Chiaraitalytuscany
Italy Italy
“Personale molto gentile e accogliente; hotel ben curato e pulitissimo. Colazione, merenda e cena eccellenti e con grande varietà. Piscina riscaldata adatta ai bambini; spa grande e rilassante. Spazio esterno immerso nel verde ricco di giochi per...”
Francesco
Italy Italy
“Animazione, cucina, pulizia camere, merende pomeridiane, gentilezza del personale, giochi a disposizione dei bambini, parco giochi all'aperto”
Martina
Italy Italy
“Posizione centrale, servizio noleggio passeggini elettrici, il parco giochi esterno è veramente bellissimo”
Chiara
Italy Italy
“Le attenzioni riservate alle famiglie e alle esigenze dei bambini. La pulizia, il cibo, la cortesia del personale.”
Milco
“Ottima struttura indicata soprattutto per famiglie con bimbi piccoli, ma anche senza figli e con un cane di piccola taglia siamo stati benissimo! Colazione e Cena ottime !!”

Hotel surroundings

Restaurants

1 restaurant on site
Ristorante #1
  • Cuisine
    Italian
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Traditional
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Family Hotel Serena takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
€ 25 per child, per night
3 - 16 years
Extra bed upon request
€ 25 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCartaSiOtherCash

The fine print

Need-to-know information for guests at this property

License number: IT022005A1DMUWRRL7, M030