About this property

Tsuruga Besso Hinanoza offers a luxurious Japanese hot-spring experience on the shores of Lake Akan. The spacious rooms include a private open-air bath, a living area with sofa, free Wi-Fi and a flat-screen TV. Rooms at Akan Tsuruga Besso Hinanoza mix traditional design with modern facilities, featuring tatami (woven-straw) flooring and shoji paper screens but also a DVD player and full Western bathroom. Akandake-jinja Shrine is just 492 feet from the hotel, and Ainu Kotan Folk Village is 2461 feet away. Kushiro Airport is an 80-minute bus ride from the property. Guests remove their shoes at the entrance, and use a kimono and Japanese socks within the hotel. The hotel has a quiet “listening room” for musical enjoyment and a relaxed library. Free Wi-Fi is available throughout the hotel. A Japanese breakfast and multi-course kaiseki dinner are served at the restaurant. The Bar pours drinks at a long counter made from a single tree.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Top Location: Highly rated by recent guests (9.2)

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

  • Free Private Parking Available On Site

  • Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

  • Yaacov
    Israel Israel
    Everything in this fantastic hotel was simply perfect. The room was beautiful, very spacious with stunning lake views, private onsen was amazing, the food was delicious , special thanks to chef Naoki-kiyokawa that prepared for us a delicious...
  • Zhongbiao
    United States United States
    Everything in the hotel is phenomenal, clean, polite, helpful, kind. We will be back to the hotel, we love this hotel so much!
  • Jhoneldrick
    United States United States
    The attention to detail in everything was incredible, from the service, food, spa, and amenities. It's great to be at a place where everything is taken care of for you! Definitely a highlight of our trip.
  • Daran
    United States United States
    Absolutely stunning lobby, lots of places to chill, service is impeccable. Nicest place in a funky and beautiful town. Room was huge, went Japanese style. So well appointed with outdoor onson in room, assorted robes, so clean and comfortable.
  • Sally
    United States United States
    This was a complete experience. I don’t know if anything will ever top how magical the location, people, or amenities was. I would absolutely come back here.
  • Rohan
    United States United States
    Absolutely everything. This is the nicest hotel/ryokan we have ever stayed in, and we will absolutely be coming back! Hinanoza is so relaxing, I’ve never been so relaxed! You literally don’t have to think about a thing. Wake up, private onsen,...
  • Alison
    Taiwan Taiwan
    In-room onsen, public onsen, kaiseki style dinner, breakfast, unlimited alcoholic beverages
  • Lxh7700
    United States United States
    We like everything about the hotel, breakfast and dinner, hot spring in the room, kind and helpful staffs and beautiful views
  • Benjamin
    United States United States
    Everything was exceptional at the hotel. Definitely the best service in all of the onsen ryokans in Hokkaido.
  • Yun
    Japan Japan
    The room is nice and spacious. The bed is super comfortable. Meal is delicious.

Area info

Restaurants

1 Restaurant On Site
  • HINA (Japanese restaurant)
    • Cuisine
      Japanese
    • Ambience
      Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Akan Tsuruga Besso Hinanoza takes special requests – add in the next step!
Check-in
From 2:00 PM to 6:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit card Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Children 12 and younger cannot be accommodated at the hotel. Children 13 and older stay for the same rate as adult guests. Please note, reservations for guests with children will be canceled. Additional fees may apply. Please contact the property for details.

Please be informed that no pets are allowed to stay or entire property premises, except for guide dogs / service dogs. Please make sure to contact the property in advance if a guide dog or service dog will be accompanying your stay.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Akan Tsuruga Besso Hinanoza of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 19:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

This property does not accommodate bachelor(ette) or similar parties.