Lake Toya Tsuruga Resort HIKARINOUTA

–Great location - show map
+79 photos
Scored 9.5
Rated exceptional

Staff

9.7

Experience world-class service at Lake Toya Tsuruga Resort HIKARINOUTA

Elegant Accommodation: Lake Toya Tsuruga Resort HIKARINOUTA in Sobetsu offers a 5-star ryokan experience with a hot spring bath, spa facilities, sauna, and open-air bath. Guests enjoy a serene garden and a restaurant serving French and European cuisines. Comfortable Amenities: The resort features a fitness room, public bath, minimarket, and free WiFi. Additional facilities include a 24-hour front desk, family rooms, and free on-site private parking. Prime Location: Located 4 km from Lake Toya and 109 km from New Chitose Airport, the resort is near attractions such as Muroran (36 km) and Usu Station (13 km). The surrounding hot spring area enhances the relaxing atmosphere. Guest Satisfaction: Highly rated for its attentive staff, comfortable rooms, and scenic lake views, the resort ensures a memorable stay for all visitors.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Family rooms
  • Facilities for disabled guests
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Property highlights

Top location: Highly rated by recent guests (8.7)

Breakfast info

Asian, Buffet

  • Free private parking available on-site

  • Open-air bath, ​Public Bath, ​Hot spring bath

Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Craig
United Kingdom United Kingdom
“A beautiful retreat near Toya Onsen. The staff were amazingly kind and the food at both the French and Japanese restaurants had some exceptional courses. The place had an aura of calm and relaxation. Both the large (shared) onsen and private room...”
Bibiana
United Kingdom United Kingdom
“What a beautiful hotel!! Our bedroom had views to the lake, it was amazing. The dinner and breakfast were excellent, and the onsen was amazing. We were lucky, at the time we went my daughter and I had the whole onsen to ourselves.”
Gilbert
Singapore Singapore
“Very personalised experience, where the staff even called ahead to get our preference”
Maja
United Kingdom United Kingdom
“Beautiful large room with private onsen. Good location for sightseeing and good food.”
Pei
Malaysia Malaysia
“The room and facilities were very good. Meals were impressive. The surrounding grounds was a delight. The bonus was the presence of a harpist during the evening meals and at night.”
Yong
Singapore Singapore
“Well impressed with the services rendered. From booking communication till the day I left the resort. Room is clean and comfortable. Enjoyed both the breakfast and the dinner greatly. Would definitely come back again.”
Hugo
Singapore Singapore
“Everything was amazing! Staff, room, scenery/view… Wish we had had more time. Definitely recommend.”
Telai
China China
“Hotel hardware/facilities are brand new with super quiet/privacy environments”
Chan
Hong Kong Hong Kong
“The size of private onsen inside the room is out of expectation, and the room is comfortable & clean. Just some communication errors with staff, others were all good.”
Weng
Australia Australia
“Clean, great design, fantastic in room open air onsen”

Property surroundings

Restaurants

1 restaurant on site
Restaurant LUMIere
  • Cuisine
    French • European
  • Open for
    Breakfast • Dinner

House rules

Lake Toya Tsuruga Resort HIKARINOUTA takes special requests - add in the next step!
Check-in
From 15:00 to 19:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBMaestroNICOSUCUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Lake Toya Tsuruga Resort HIKARINOUTA in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

This property will not accommodate hen, stag or similar parties.