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About this property
Comfortable Accommodations: Hakuba Haven Lodge in Hakuba offers family rooms with private bathrooms, garden views, and parquet floors. Each room includes a kitchenette, dining area, and modern amenities such as a TV and refrigerator. Dining and Leisure: The family-friendly restaurant serves Japanese cuisine with a continental breakfast featuring fruits. Guests can also enjoy a bar, lounge, and barbecue facilities. Additional activities include skiing and film nights. Convenient Location: Located 65 km from Matsumoto Airport and 2 km from Hakuba Happo Bus Terminal, the lodge is near attractions like Tsugaike Kogen Ski Area (10 km) and Happo-One Ski Resort (2 km). Free WiFi is available throughout the property.
Couples particularly like the location — they rated it 9.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
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Guest reviews
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Guests who stayed here loved
- Proctor
Australia
“We had such a wonderful time staying here. The hosts were such amazing people. Very helpful, accommodating and kind. Helped us with all bookings and information on getting to and from ski resorts. The location of this place was perfect as we it...” - Michael
Australia
“Fantastic place to stay for a winter getaway in Hakuba. Andrew, Sanae, Jess and Charlie were amazing and went above and beyond in providing recommendations for slopes to go down, bus routes to take to and from as well as provided us with a drop...” - Ashley
Malaysia
“Andrew, Sanae, and the HHL team were the loveliest bunch who went out of their way to make our stay both memorable and comfortable. Sanae’s hotpot was amazing and she very much is like the lodge mum. The beds were super comfy and probably one of...” - Richard
Canada
“Haven Lodge was amazing. The owners and staff were helpful at every request. Picked us up from the train station and drove us to get ski equipment and dropped us off when we had to leave. The rooms were basic but warm and comfortable. The rest of...” - Olivia
Australia
“Andy and Sanae were the best host you could possibly ask for! Any question we had the staff would answer it, whether it was to do with what bus to catch, best slopes or dinner recommendations. The facilities were amazing with clean tidy rooms and...” - Andrea
Australia
“Great location with fantastic staff! Hot showers, cosy lounge with wood fireplace, massage chair and great priced beer making an afternoon post skiing very comfortable and relaxing. We were picked up and dropped off from the bus station,...” - Phoebe
Australia
“It is super close to Echoland and shuttle services if you are wanting to get to the mountains without renting a car. The owners and staff are lovely, accomodating and always happy to help with tips about the area. We would definitely stay with...” - Ella
Australia
“Provided absolutely everything we needed. All the staff were lovely and eager to help - especially with directions for getting around. Got a lift to and from the train station (super helpful) and breakfast was perfect. Such a perfect location and...” - Jaime
Australia
“The staff were amazing and very helpful, great location with the bus stop for ski slope access, great morning breakfast. Would recommend!” - Jackson
Australia
“This lodge is in a great location, close to echo land and across the road from a bus stop to the slopes. There is a communal area with a fireplace which is a great social area. I could not commend the staff enough, they are always up for a chat...”
Property surroundings
Restaurants
- Niku Masa
- CuisineJapanese
- AmbianceFamily friendly
House rules
Child policies
Children older than 15 years are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.



The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hakuba Haven Lodge in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
License number: 27大保第22-59号