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About this property

Comfortable Accommodations: Hakuba Haven Lodge in Hakuba offers family rooms with private bathrooms, garden views, and parquet floors. Each room includes a kitchenette, dining area, and modern amenities such as a TV and refrigerator. Dining and Leisure: The family-friendly restaurant serves Japanese cuisine with a continental breakfast featuring fruits. Guests can also enjoy a bar, lounge, and barbecue facilities. Additional activities include skiing and film nights. Convenient Location: Located 65 km from Matsumoto Airport and 2 km from Hakuba Happo Bus Terminal, the lodge is near attractions like Tsugaike Kogen Ski Area (10 km) and Happo-One Ski Resort (2 km). Free WiFi is available throughout the property.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Hakuba, this property has an excellent location score of 9.8

Breakfast info

Continental

  • Free private parking available on-site

  • Open-air bath, ​Hot spring bath


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 extra-large double bed
2 single beds
3 single beds
1 extra-large double bed
3 single beds
1 double bed
or
2 single beds
4 futon beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Proctor
    Australia Australia
    We had such a wonderful time staying here. The hosts were such amazing people. Very helpful, accommodating and kind. Helped us with all bookings and information on getting to and from ski resorts. The location of this place was perfect as we it...
  • Michael
    Australia Australia
    Fantastic place to stay for a winter getaway in Hakuba. Andrew, Sanae, Jess and Charlie were amazing and went above and beyond in providing recommendations for slopes to go down, bus routes to take to and from as well as provided us with a drop...
  • Ashley
    Malaysia Malaysia
    Andrew, Sanae, and the HHL team were the loveliest bunch who went out of their way to make our stay both memorable and comfortable. Sanae’s hotpot was amazing and she very much is like the lodge mum. The beds were super comfy and probably one of...
  • Richard
    Canada Canada
    Haven Lodge was amazing. The owners and staff were helpful at every request. Picked us up from the train station and drove us to get ski equipment and dropped us off when we had to leave. The rooms were basic but warm and comfortable. The rest of...
  • Olivia
    Australia Australia
    Andy and Sanae were the best host you could possibly ask for! Any question we had the staff would answer it, whether it was to do with what bus to catch, best slopes or dinner recommendations. The facilities were amazing with clean tidy rooms and...
  • Andrea
    Australia Australia
    Great location with fantastic staff! Hot showers, cosy lounge with wood fireplace, massage chair and great priced beer making an afternoon post skiing very comfortable and relaxing. We were picked up and dropped off from the bus station,...
  • Phoebe
    Australia Australia
    It is super close to Echoland and shuttle services if you are wanting to get to the mountains without renting a car. The owners and staff are lovely, accomodating and always happy to help with tips about the area. We would definitely stay with...
  • Ella
    Australia Australia
    Provided absolutely everything we needed. All the staff were lovely and eager to help - especially with directions for getting around. Got a lift to and from the train station (super helpful) and breakfast was perfect. Such a perfect location and...
  • Jaime
    Australia Australia
    The staff were amazing and very helpful, great location with the bus stop for ski slope access, great morning breakfast. Would recommend!
  • Jackson
    Australia Australia
    This lodge is in a great location, close to echo land and across the road from a bus stop to the slopes. There is a communal area with a fireplace which is a great social area. I could not commend the staff enough, they are always up for a chat...

Property surroundings

Restaurants

1 restaurant on site
  • Niku Masa
    • Cuisine
      Japanese
    • Ambiance
      Family friendly

House rules

Hakuba Haven Lodge takes special requests - add in the next step!
Check-in
From 15:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 15 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hakuba Haven Lodge in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

License number: 27大保第22-59号