About this property

Boasting an outdoor hot spring bath and magnificent mountain views, Highland Hotel is a 10-minute drive from Hakuba Happo-One Ski Resort. Offering free Wi-Fi in its lobby, the hotel offers rooms with a flat-screen TV. Each room at Hakuba Highland Hotel comes with a private bathroom, slippers, and tanzen. A refrigerator is also included. Some rooms have beautiful views of the Japanese Alps. Available at the front desk: Yukata, toothbrush set, conditioning shampoo, body soap, and tea sticks. Free shuttle services are available to the Hakuba Ski Resort and JR Hakuba Train Station. Hakuba Jump Stadium is a 10-minute drive away, and Tsugaike Nature Garden is a 20-minute drive. You can relax by the fireplace at the lounge, enjoy the heat of the sauna, or play at the games room. The hotel sells ski passes and provides ski storage and ski equipment hire. Rental bicycles and coin-operated laundry facilities are also available. A Japanese & Western buffet breakfast and dinner are served at the dining room.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Top location: Highly rated by recent guests (8.6)

  • Great Food: Meals here are highly recommended

  • Free private parking available at the hotel

  • Ski-to-door

  • Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
2 large double beds
2 single beds
and
2 futon beds
Bedroom
2 single beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Neil
    Netherlands Netherlands
    The view from the onsen is just breathtaking! And the breakfast and dinner buffets are more than what we had imagined. It’s quite good and very varied. Staff is very nice!
  • Pernille
    Australia Australia
    The onsen with its views of the mountains and free access makes this hotel outstanding. The dining room is beautiful, also with the same view. The buffet breakfast and dinner are both excellent and great value for money. We went hiking up the...
  • Hong
    Singapore Singapore
    The view from the room, onsen.. the place is very serene and good for l whoever want to get away from city life.
  • Teerapat
    Thailand Thailand
    The location is not far from train station. Staff able to communicate in English. Rooms are clean and comfort. Breakfast is good.
  • Jessica
    Hong Kong Hong Kong
    Stayed here for 6 nights for a ski holiday and we had to change room half way through as I booked late and they were fully booked. Lovely staff they moved our stuff to the new room which meant we could go out for the day to enjoy skiing. Location...
  • Alex
    Australia Australia
    Very clean, staff were respectful, breakfast and dinner provided before and after skiing, shuttle service to and from the slopes, nice onsen services
  • Wallace
    Australia Australia
    Private onsen and stunning view. In addition the open fireplace was a treat.
  • Naoyuki
    Japan Japan
    スタッフの皆さんのホスピタリティが素晴らしい。 朝夕の、ご飯、ありえないほどナイス。欲張っても全種類食べきれない。 温泉最高。
  • Hitoshi
    Japan Japan
    食事会場からの眺望は、「絶景」です。  スキー場(五竜、八方尾根、岩岳、栂池、白馬乗鞍、など)及び 白馬三山(白馬槍ヶ岳、杓子岳、白馬岳) 屋上からの 星空 や 山々の朝焼け が 素晴らしい。
  • Tawipat
    Thailand Thailand
    ออนเซ็นวิวหลักล้าน แค่แช่ออนเซ็นก็คุ้มแล้ว อาหารเช้าและเย็นมีให้เลือกหลากหลาย

Hotel surroundings

Restaurants

1 restaurant on site
  • Main Dining Room
    • Cuisine
      Japanese • Sushi • Local • International
    • Ambiance
      Family friendly

House rules

Hakuba Highland Hotel takes special requests - add in the next step!
Check-in
From 15:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:30 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardDiners ClubUCUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

To use the hotel's free shuttle, call upon arrival at JR Hakuba Train Station. Contact details can be found on the booking confirmation.

To eat dinner at the hotel, a reservation must be made in advance (Charges apply).

Please note that special policy applies to bookings for more than 5 rooms. Please contact the property directly for detail.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hakuba Highland Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.