Experience world-class service at Hotel Grand Phenix Okushiga

Directly connected to the slopes of Okushiga Kogen Ski Resort and within a 1-minute walk from the Lift 1, Hotel Grand Phenix Okushiga provides a convenient ski-in/ski-out access. It offers guests free Wi-Fi, and ski storage lockers are available right at the entrance. Spacious rooms feature wood interior, an en suite bathroom and air conditioning/heating. Guests can enjoy the view of Okushiga Kogen from the comfort of their own rooms. All rooms are equipped with an electric kettle, free toiletries and a TV. At the Okushiga Grand Phenix Hotel, guests can enjoy the panoramic view from the public bath or take a swim in the indoor pool. Other facilities, such as ski rental, luggage storage and an outlet shop for sportswear are also readily available to guests. The Italian Restaurant La Stella Alpina offers Italian cuisine using seasonal ingredients, while Kagaribi serves authentic Japanese and Chinese dishes. At the Lounge Largo, guests can enjoy a drink by the fireplace. The hotel is a 100-minute bus ride from JR Nagano Station, and a special taxi can be arranged. Shiga Kogen Ski Resort is located within a 15-minute drive from the property, while the Jigokudani Snow Monkey Park and Shibu Hot Spring are located within a 1-hour drive away.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.4)

    • Breakfast info

    • Buffet

    • Free parking available on-site

    • Ski-to-door

    • Activities:

    • Skiing

    • Hot tub/Jacuzzi

    • Swimming pool


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
2 single beds
4 single beds
4 single beds
4 futon beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Teddypicnic
    China China
    The lounge is absolutely the highlight, here the Grand Phenix shares three things with you: great local draft beer, a gentle Okushiga snowing view, and a warm firepit. This lounge is so special that you can wait for your dinner table (because of...
  • Dean
    Australia Australia
    Incredible service and incredible overall experience. It's like staying in a fancy cabin in the snow. The lounge area with the giant fireplace is awesome, very nice food, very spacious rooms and first class facilities such as the onsens and indoor...
  • Mary
    Singapore Singapore
    We were well-taken care of by the staff. Mr Takahashi and his colleague were attentive and prompt to our requests and helped us with everything from fitting our ski equipments, equipment replacement and luggage delivery service (TaQbin). We left...
  • Semi
    Japan Japan
    Nice location and food. but most of all we liked the people working there, especially the person that runs the ski shop
  • Joanne
    Australia Australia
    Staff arranged for us to be driven to where we could ski each day. The snow was late this year. Hotel bus was very comfortable.
  • Tomoko
    Japan Japan
    天気が雨でなければ、眺望が良くて、後、雰囲気がドロミテで泊まったホテルのようにチロルっぽくて気に入りました。標高1,500mくらいあるらしく、夏に来たら涼しくて良さそうです。
  • Motoyuki
    Japan Japan
    料理がどれも最高に良い味付けでとても満足しました。白樺や山々の景観もとても美しくまた宿泊したいと思いました。展望浴場もとても眺めがよく快適でした。
  • Shigeaki
    Japan Japan
    社員の対応はとても良かったですね。部屋はとても清潔で心地よい滞在ができました。 くらい時間の到着でしたのでホテルの玄関へのアクセスが難しく最終的に社員の方のガイドが必要でした。 ホテル敷地内での判りやすいアクセス情報を検討して頂ければ良いのですが。
  • Shibuya
    Japan Japan
    車の移動サービスや荷物の客室へのポーターサービス 客室のゆったり感 客室サービススタッフの笑顔の挨拶など
  • Ikeda
    Japan Japan
    部屋がとても広く、トイレ、洗面所が二つずつあって便利でした。食事もとても素晴らしく美味しかったです。

Property surroundings

Restaurants

1 restaurant on site
  • レストラン #1
    • Cuisine
      Italian • Japanese
    • Dietary options
      Vegetarian • Gluten-free

House rules

Hotel Grand Phenix Okushiga takes special requests - add in the next step!
Check-in
From 16:00 to 20:00
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 1 year are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUCCash

The fine print

Need-to-know information for guests at this property

You must check in by 20:00 to eat dinner at the property. Guests who check in after this time may not be served dinner, and no refund will be given.

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Please note that smoking preference is subject to availability.

Check-in hours are between 16:00 and 00:00. Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.

Extra bedding fee does not include meal costs. Guests with extra bedding needs must contact the property directly for meal rates.

Guests should choose their meal options at the time of booking, from the options below. The default setting is an Italian Course meal at la Stella Alpina.

Breakfast:

-American BF at La Stella Alpina

-Japanese set meal at Kagaribi

Dinner:

-Italian Course at La Stella Alpina

-Japanese set meal at Kagaribi

-Chinese Course at Kagaribi

-Japanese beef shabushabu (hot pot) at Kagaribi

-Japanese beef sukiyaki at Kagaribi

-Japanese pork shabushabu (hot pot) at Kagaribi

-Japanese Pork Yukinabe pot at Kagaribi