About this property

Comfortable Accommodations: ペンションカパルア軽井沢 in Karuizawa offers a 3-star guest house experience with free WiFi, air-conditioning, and private bathrooms. Each room includes a bath, shower, hairdryer, refrigerator, work desk, TV, and free toiletries. Convenient Facilities: Guests enjoy free on-site private parking, luggage and ski storage, and entertainment staff. Additional amenities include a work desk, refrigerator, TV, and free toiletries. Local Attractions: Located 87 km from Matsumoto Airport, the property is near Usui Pass Railway Heritage Park (19 km), Honmachi Machiyakan (22 km), Karuizawa Station (3 km), Karuizawa Station Building Memorial (3 km), and Karuizawa Oga Hall (3 km). Guest Satisfaction: Highly rated by guests for its breakfast, attentive host, and excellent service support.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 double bed
1 large double bed
3 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Silvia
    Moldova Moldova
    We could not find a better place to stay, everything was perfect, starting with the warmest welcome ever from the host, delicious breakfasts and helpful support from Steven 🙏
  • Isabella
    Japan Japan
    Super comfortable rooms, beautiful Hawaiian theme and lovely owners. There’s a huge delicious breakfast too
  • Stf0
    Hungary Hungary
    The host was very friendly and went out of his way to make us welcome and comfortable.
  • Jenny
    Australia Australia
    Breakfast was amazing! Apart from conventional type breakfast a skillet of wonderful French toast with the option of maple syrup & icecream! Congenial hosts. Hawaiian theme - even a hula performed at breakfast. A little far to walk anywhere but...
  • Adam
    Japan Japan
    Thank you so much for your hospitality and kind act to send me my forgotten goods!
  • コアラ
    Australia Australia
    I've stayed here before and would recommend it highly. Very accomodating staff/owners, excellent facilities and a great relaxed feel.
  • コアラ
    Australia Australia
    Friendly staff, great homely feel, excellent value for money.
  • Takeshi
    United States United States
    The host makes a point of visiting each table after breakfast to answer any questions folks might have about local attractions and to see if we needed a taxi called to get where we needed to go.
  • Jing-han
    Japan Japan
    it’s very well decorated by the owners with their passion of Hawaii!! very cute and welcoming:) and the breakfast is awesome 💕
  • Sanae
    Japan Japan
    お部屋はハワイ感満載で、清潔。オーナーが親切に観光の相談に乗ってくれました。 朝食も美味しかったです。 奥様がフラを踊ってくれました。すごく良かったです。

Managed by steven suga

Company review score: 9.4Based on 212 reviews from 1 property
1 managed property

Company information

Aloha! I am the owner of kapalua hotel. Call me steven. I like to abroad privately. I always feel anxious about in case there is some trouble during my stay. For exsample Loosing way, transfering,Checking in a hotel. And sometimes local people help me. I guess my foreign guests have the same feeling. So I would like to hepl you during your stay. You can comminucated in english to me.

Property information

Aloha and welcomes to Japan & karuizawa. We welcomes our guests with great Hawaiian cuisine and relaxing atmosphere. We have 6cozy rooms. We pride The New Hawaiian food that We serve. You can speak English during your stay,and you can also send e-mail in English

Neighbourhood information

It takes about 5min from karuizawa station and outlet by taxi

Languages spoken

English,Japanese

Property surroundings

House rules

ペンションカパルア軽井沢 takes special requests - add in the next step!
Check-in
From 15:00 to 00:30
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 10 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardNICOSUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 21:00 and 08:00.

The fine print

Need-to-know information for guests at this property

Children 10 years of age and older can be accommodated at this property.

Please note staffs may be busy between 18:45 and 20:30 for dinner preparation.

Please note that an electricity fee for heating applies during the months of November through March. The fee is not included in the rate and is to be paid at the property.

Please make sure to either equip studless tires or snow chains to your vehicle when accessing the property by car.

Please note early check-in is not offered at this property.

Guests without a dinner-inclusive plan who want to eat dinner at the property must make a reservation at least 1 days in advance. Contact details can be found in the booking confirmation email.

Please inform ペンションカパルア軽井沢 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 08:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

License number: 10佐保環大23-30号