Shima Onsen Kashiwaya Ryokan

–Excellent location - show map
+59 photos
Scored 9.6
Rated exceptional

Staff

9.9

About this property

Comfortable Accommodations: Shima Onsen Kashiwaya Ryokan in Nakanojo offers family rooms with tatami floors, balconies, and mountain views. Each room includes air-conditioning, a refrigerator, and a TV. Relaxing Facilities: Guests can enjoy a hot spring bath, open-air bath, and terrace. Free WiFi is available throughout the property. Convenient Amenities: The ryokan provides free bicycles, a public bath, concierge service, and a coffee shop. Additional services include full-day security, luggage storage, and free on-site private parking. Local Attractions: Naeba Ski Resort is 47 km away, Ishidan-gai Steps 34 km, and Matsumoto Airport 138 km from the property. The surrounding area features a hot spring area. Guest Favorites: Guests highly rate the breakfast provided by the property, the attentive staff, and the excellent dinner.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Family rooms

Property highlights

Top location: Highly rated by recent guests (9.2)

  • Free private parking available on-site

  • Open-air bath, ​Public Bath, ​Hot spring bath

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
3 futon beds
2 single beds
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Guest reviews

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Cleanliness
Comfort
Value for money
Location
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Guests who stayed here loved

Marta
United Kingdom United Kingdom
“From start to finish, the staff took great care of us—friendly, attentive, and always helpful. The room was spacious enough and offered beautiful river views. Both dinner and breakfast were absolutely amazing. The three private open-air onsens...”
Hanna
France France
“This was one of the most special stays on our trip. The traditional rooms were lovely and the food was really good. The highlight was the private onsen, and snow in the morning making the experience even more magical. I would absolutely return.”
Josephine
Australia Australia
“This is such a beautiful Ryokan with amazing staff who you can tell really care about Kashiwaya. It was our first Ryokan experience and could not be faulted. The meals were some of the best we've ever had (the vegan option which was exquisite) and...”
Natali
Netherlands Netherlands
“It was my first time staying at a ryokan and it exceeded my expectations. From the warm welcome and care of each staff member to the all the extras, my stay was absolutely perfect. the meals are exceptional and having three private onsen on top of...”
William
United States United States
“Private onsen Friendly staff Dinner and breakfast are very tasty”
Mountaindelight
Australia Australia
“We loved this place, Ryoka-san and the rest of the staff (Andrew-san, Fuka-san, Mika-san) were super helpful and lovely. The rooms were spacious and clean, the onsen had public and private options, and the food was simply out of this world. Thank...”
Gilbert
Singapore Singapore
“I like the private onsen which is well maintained. I commend the staff - front desk, dining hall and to the one who welcome and send me off. apparently, i met the owner 3x in just one night of stay. He offered a ride to the town but i didnt know...”
Hampson
Canada Canada
“The food was amazing Staff was very accommodating, my partner was sick and they brought a dinner to our room Onsen baths were great”
Ernie
Singapore Singapore
“Exception Ryokan ambience, 3 private Onsens that you can go in as a couple and lock yourselves in, nice Kiseki dinner, great views, clean”
Alexander
Germany Germany
“The staff was super friendly and helpful. The food was absolutely fantastic and if high quality. It’s great they have three private Onsen for free!”

Hosted by Masuo Kashiwabara

9.9
Host review score
Masuo Kashiwabara
We are a quaint traditional Japanese-style hotel (Ryokan) nestled in the Shima Onsen resort, offering a cozy atmosphere with only 14 rooms. Immerse yourself in the beauty of Japanese culture with our authentic cuisine, traditional rooms, and private open-air onsen baths. Experience the essence of Japanese onsen culture with the convenience of three traditional open-air private onsen baths available for unlimited use during your stay. Moreover, our facility welcomes guests with tattoos, providing a discreet environment where you can enjoy the onsen without worry. While our English proficiency is limited, our sincere and warm hospitality extends a heartfelt welcome to foreign guests. Shima Onsen, located just 3 hours from central Tokyo, is renowned for its old-fashioned streets, serene ambiance, and scenic features like rivers, lakes with special blue water, and surrounding mountains.
About Shima Onsen : Shima Onsen itself is a tranquil retreat along the crystal-clear Shima River, known for its hot springs that are believed to cure a myriad of ailments, with "shima" meaning "40,000" in reference to the purported number of illnesses treated. The resort exudes a traditional charm, capturing the hearts of visitors with its nostalgic atmosphere. Notably, Shima Onsen has gained fame as one of the inspirations for the onsen ryokan featured in the animated film "Spirited Away."
Languages spoken: English,Japanese

Property surroundings

House rules

Shima Onsen Kashiwaya Ryokan takes special requests - add in the next step!
Check-in
From 15:00 to 17:00
Check-out
From 08:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 18:30 and 07:00
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 21:00 and 07:00.

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 07:00:00.