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About this property

Featuring natural hot-spring baths and fresh Japanese meals, Kashoutei Hanaya Ryokan offers spacious rooms overlooking the Oyunuma River. Relaxing massages and exciting horse-riding activities are on offer. Guests can choose a classically furnished Western room or a Japanese room with tatami (woven-straw) flooring and traditional futon beds. Each room includes a satellite TV, an air humidifier/purifier and a private toilet. Bathing facilities are shared. Located in Hokkaido’s famous Noboribetsu hot springs area, the hotel is just a 5-minute walk from Noboribetsu Onsen Bus Terminal. The ropeway (cable car) to Noboribetsu Bear Park is a 10-minute walk away, and Noboribetsu Date Jidaimura historical theme park is a 10-minute drive. The 24-hour reception provides luggage storage services, and free parking is offered.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.3)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast info

    • Asian

    • Free private parking available on-site

    • Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Paul
    Singapore Singapore
    The hotel was very nice although the onsen was a little bit dated. The English proficiency of staff was quite variable ranging from excellent to very limited. I had to use google translate with one member. The hotel is a little ways from from...
  • Panos
    United Kingdom United Kingdom
    Fabulous served breakfasts and evening meals in our room in traditional Japanese style. Free beer and coffee in hotel lobby Comfortable bedding supplied and set up/ removed each day Delightful onsen
  • Martin
    Netherlands Netherlands
    The outside onsen was great, as it is open till midnight and you are allowed to use it with tattoo. It is adjacent to a lovely japanese garden. Unlike the other big resorts, it has a familiar vibe and cosy atmosphere.
  • Terence
    Singapore Singapore
    Family had a wonderful stay at the ryokan. 5-star service and magnificent food served by the hotel. Would definitely recommend this ryokan for anyone looking for a place in the area.
  • Sip
    Singapore Singapore
    This stay is everything, it is a place to relax, unwind, recollect. Definitely a place to come back and enjoy a nice hot-spring. Thank you for the hospitality.
  • Lauren
    United Kingdom United Kingdom
    Our stay here was amazing, the staff were lovely and we felt so welcome. They even made the dinner and breakfast vegetarian for me which I appreciated so much (I messaged about this in advance and they double checked upon checking in). The room...
  • Kara
    Australia Australia
    Hanaya is a traditional Ryokan. It is perfect if you are looking for a smaller, quieter experience than the big hotels in Noboribetsu. The shuttle from the station was excellent. We didn't have a car, so this was very helpful. Hanaya is a 7 min...
  • Pang
    Australia Australia
    Shuttle service very appreciated. Staff were very friendly. Onsen was very good, not as big as other bigger ryokan but it's sufficient. Dinner and breakfast were very good and both were served in the room.
  • -zak
    United Kingdom United Kingdom
    Very nice and hospitable staff with plenty of multilingual support, and an onsen to die for
  • Leeann
    Australia Australia
    Staff was great and explained everything clearly. They picked me up to/from Noboribetsu station. Food was really good and varied. The ryokan had great amenities including welcome drinks. The place is really beautiful and polish especially the...

Managed by 温泉大浴場に行く通路から見られる景色

Company review score: 9.4Based on 590 reviews from 1 property
1 managed property

Company information

Our facility size is very small, but we offer cozy space and relax time during your stay. Please enjoy our ryokan and traditional Japanese culture. Looking forward to seeing you soon. Kashoutei HANAYA G. Manager A. Yamaguchi

Property information

Pure sulfar hot spring which is very small size of spa, but you can enjoy almost during your staying at our ryokan. Guarantee to enjoy our Japanese style garden with a drink for freee. Kaiseki style in room dinner is also very unique and valuable point. Reservation in advance must be essential so please feel free to ask us further. Free shuttle bus service from or to JR Noboribetsu station or Noboribetsu onsen bus terminal is limited of seats we have. So please

Neighbourhood information

About 12 minutes by car, bus and taxi from JR Noboribetsu station. It takes about 5 minutes by car from Noboribetsu higashi I.C. It is about 7 minutes on foot from Noboribetsu Onsen Bus Terminal. The nearest bus stop is "JCHO Noboribetsu Hospital, Kashoutei Hanaya". You can arrive from the nearest bus stop in about 2 minutes on foot. Hotel's car is available to give you a ride to main street (Gokuraku -dori) upon your request. In addition, a free shuttle bus of Noboribetsu bear park in the hot spring town will come to pick you up to the hotel. If the weather is nice, you can take a ropeway where you can see the view of Noboribetsu and enjoy a bear pasture. We also sell admission discount tickets at hotel reception. Jigokudani in the hot spring town is about 1 km (about 15 minutes on foot) from the hotel. Others, "Noboribetsu Date Jidaimura (Edo Wonderland)" is located about 5 minutes by bus or car, "Noboribetsu Marine Park" is located in 10 minutes place.

Languages spoken

English,Japanese

Property surroundings

House rules

Kashoutei Hanaya takes special requests - add in the next step!
Check-in
From 14:00 to 17:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardDiners ClubJCBUCUnionPay credit cardCash
Smoking
Smoking is not allowed.
Quiet hours
Guests must be quiet between 22:00 and 07:00.

The fine print

Need-to-know information for guests at this property

Please inform the property how many male and female guests will stay in special request at the time of reservation for the property to prepare Yukata and amenities accordingly.

If you have booked without a dinner plan, but still wish to have dinner at the property, please contact the property directly and request your dinner at least 1 day prior to your arrival.

Guests staying in the Twin Room will have dinner served at the property restaurant. Dinner will be served in the guestroom for guests staying in other rooms.

Dinner is served between 17:30 - 19:00

Breakfast is served between 07:30 - 08:30

Please inform Kashoutei Hanaya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests must check in by 19:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

Quiet hours are between 22:00:00 and 07:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.