About this property
Comfortable Accommodations: Hotel Marroad Hakone in Hakone offers family rooms with air-conditioning, private bathrooms, and mountain views. Each room includes a tea and coffee maker, refrigerator, and free toiletries. Relaxing Facilities: Guests can enjoy a hot spring bath, sauna, open-air bath, and terrace. Additional amenities include a balcony, sofa bed, and work desk. Free WiFi is available throughout the property. Dining Experience: The on-site restaurant serves French cuisine for lunch and dinner. A bar provides a relaxing atmosphere for evening drinks. Convenient Location: Located less than 1 km from Gora Station and an 8-minute walk to Hakone Gora Park, the hotel is near attractions such as Fuji-Q Highland (48 km) and Shuzen-ji Temple (49 km). A hot spring area surrounds the property. Guest Satisfaction: Highly rated for its attentive staff, excellent service, and scenic location.
Couples particularly like the location — they rated it 8.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Non-smoking rooms
- Free parking
- Family rooms
- Hot spring bath
- Free WiFi
- Restaurant
- 24-hour front desk
- Tea/coffee maker in all rooms
- Bar
- Breakfast
Property highlights
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Top location: Highly rated by recent guests (8.2)
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Free private parking available at the hotel
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Open-air bath, Public Bath, Hot spring bath
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Guest reviews
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Guests who stayed here loved
- Zafeiria
Greece“We had a wonderful stay! The staff was incredibly well-prepared and helpful, making everything smooth and stress-free. The entire experience gave us a true sense of Japan’s spirit,calm, welcoming, and beautifully detailed. We absolutely adored the...” - Emma
New Zealand“We stayed in an older room which hasn’t been renovated but it was good value and huge. We enjoyed the complimentary drinks and nibbles on the balcony and the onsen. The restaurant is very formal so we didn’t try it. It’s about a 15 min walk up the...” - Bartłomiej
Poland“Helpful staff, clean room, climatic lounge, amazing onsen with hot water. Very special place!” - Simon
United Kingdom“The hotel is in a beautiful setting, surrounded by hills and trees. Very convenient for the ropeway and various museums. Staff were very helpful and the shuttle bus made getting around easier.” 
Oren
Israel“Free alcohol during 15-20!!!! Really nice onsen a bit small but very cosy”- Janella Israel“Wow, the room was big and had two beds, was so clean I could see my own reflection, the stuff although didn’t have the best English were helpful and kind. And the onsen was really good and seeing the forest makes it magical. The hotel has a retro...”
- Ka
Hong Kong“So far so good, the only bad experience is that the map in booking.com is incorrect, and the dinner is unreasonably expensive making me go outside to eat” 
Chantelle
United States“Hotel was lovely, staff were great, easy parking, they provided extra pillows as requested (thanks) room was spacious, clean, comfortable. Nice nightlight for the toilet and we appreciated the separate toilet. Plenty of charging ports. Breakfast...”- Chantelle United States“Wonderful staff, beautiful location, parking easy, room was clean and spacious and there was a separate toilet was nice. We very much appreciated the extra pillows and the night light, also plenty of charging ports near our beds. Fantastic view...”
- Carolina United Kingdom“Cozy room in amazing location. Pity streets were too steep to walk back to the hotel, but the views are amazing. Loved the big room and immaculate facilities. Drinks are offered free of charge in the afternoon, like tea or coffee, which adds value...”
Hotel surroundings
Restaurants
- voyageur
- CuisineFrench
- Open forBreakfast • Lunch • Dinner
House rules
Child policies
Children are not allowed.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
To use the property's free shuttle, call upon arrival at Gora Station. The shuttle is available between 09:00-18:00. Contact details can be found on the booking confirmation.
Guests with a dinner-inclusive plan must check in by 17:00 to eat dinner at the property. A French cuisine will be prepared. Guests who check in after this time may not be served dinner, and no refund will be given.
Please note that the hotel cannot accommodate special dietary requests such as food allergies.
Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.
Please inform Hotel Marroad Hakone in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
