About this property
Located a 10-minute walk from JR Karuizawa Station in the highland resort area, Hotel Marroad Karuizawa provides spacious guestrooms with a relaxing ambience. Free pick-up services are offered from the station, and Wi-Fi is available for free in the lobby. Free parking is also provided. Each room is fitted with a flat-screen TV with satellite channels, a fridge and an en suite bathroom. An electric kettle and tea bags are included. Some rooms come with a tatami (woven-straw) flooring area where guests can relax with seating cushions. While staying at Karuizawa Marroad Hotel, guests can request in-room massages, or enjoy playing tennis on the court. Bicycles can be rented from the property. The hotel is a 15-minute walk from Karuizawa Prince Shopping Plaza outlet mall, and a 20-minute walk from old Karuizawa district. Karuizawa Prince Hotel Ski Resort can be reached within a 10-minute drive. Lumière restaurant serves sophisticated French dishes, while Symphony café offers light meals and refreshments. Fontaine bar boasts a large fireplace and wide selection of drinks.
Couples particularly like the location — they rated it 8.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Non-smoking rooms
- Free parking
- Family rooms
- Free WiFi
- Restaurant
- Room service
- Bar
- Breakfast
Guest reviews
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Guests who stayed here loved
Kenny
Hong Kong“good breakfast with garden view. hotel shuttle bus to ski area took only few minutes. staff very helpful to book restaurant near by.”- Zhiquan
Singapore“It's a very quiet area and the staff are very helpful! The location is not near the train station but there is shuttle service from 9 to 6pm, you might want to give a call to the hotel to help you get one We enjoyed our stay here as it was...” 
Christopher
United States“Hotel Marroad Kariuzawa was very comfortable and tranquil. The hospitality was as usual for a Japanese hotel: outstanding. Japanese breakfast was excellent. The location was also said excellent. A short walk to the train station and to the...”- Sabrina
Germany“Sehr gutes japanisches Frühstück, sehr saubere und große Zimmer und das freundlichste und aufmerksamste Personal, das ich je erlebt habe. Der Service war 5-Sterne würdig. Es gibt ein kostenloses Shuttle zum Bahnhof, der aber auch sehr gut zu Fuß...” - Azumi
Japan“夕食のないプランだったが到着時にレストランをよやくできたし、それも量の多すぎない上品なディナーで良かった。 お部屋のアメニティーや飲み物や水がうれしいよ。 朝すぐ裏に素敵な小径がありランニングに最適。ホテルで自転車借りてのサイクリングも良かった。” - Horng
Taiwan“這次入住，家人與同行友人感覺很不錯，覺得很放鬆，環境清悠，距離商店街與outlet相當近，很適合渡假休閒，早餐的服務人員很用心，下次到訪會再入住” - Kazuko Japan“ハロウィンの🎃飾り付けがとても素晴らしく、とても清潔でした。 部屋は広く、和洋室だったので大変くつろげました。 窓から見える緑も心地よかったです。”
Hotel surroundings
Restaurants
- ルミエール
- CuisineJapanese • European
House rules
Child policies
Children of any age are welcome.
Children 6 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots are not included in the total price, and will have to be paid for separately during your stay.
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
The fine print
If guests wish to use a baby cot, please contact the hotel in advance to reserve one.
To use the property's free shuttle, call upon arrival at Karuizawa Station. Contact details can be found on the booking confirmation.
If guests wish to have dinner at the property, a reservation must be made by 16:00.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
