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About this property
Just a 5-minute walk from Hakone Yumoto Train Station, Masutomi Ryokan features open-air hot spring baths, spacious guest rooms and free Wi-Fi. Guests can reserve the rooftop bath at an additional fee. On-site parking is available for free. The ryokan provides Japanese-style rooms with traditional futon bedding and rooms with Western beds and a tatami (woven-straw) seating area. A TV and a telephone are equipped in all rooms, and bathroom is shared with other guests. Drink vending machines can be used. The property is a 25-minute drive from O-wakudani and Lake Ashi’s Sightseeing Cruise Pier. Traditional Japanese meals are prepared with organic vegetables and fresh seafood, and served in the on-site Fukuryu-an restaurant.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Property highlights
Top location: Highly rated by recent guests (9.4)
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Free private parking available on-site
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Public Bath, Hot spring bath
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Guest reviews
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Guests who stayed here loved
- Andrea
Italy“Unbelievable stay, the hostess of an unbelievable kindness, she as well as all her staff always with a smile ready to satisfy any wish and request. Typical dinner and breakfast absolutely must be included in the stay to have a complete experience....” - Cleo
Canada“What makes this place special is the staff who were so kind and welcomed with genuine warmth.” - Greg
Australia“Brilliant location by the river. The breakfasts & dinners were wonderful! Delicious food and beautifully presented. THANKYOU to the Chef, & Kitchen assistants!” - Alicia Australia“Terrific location, around a 7min walk from the Hakone-Yumoto train station and all the lovely shops around the area. We were so impressed by the hospitality of the owner and the staff, who made us feel very at home during our two nights there. We...”
- Kelsey
United Kingdom“It took me so long to choose a Ryokan for our stay but I am so glad we chose this one - What a fabulous experience! We only stayed for one night but I wish It could have been longer. The staff were incredibly friendly and joyous. We were lucky...” - Cathal United Kingdom“Really good location. So handy to the train station. The staff are excellent- extremely kind, welcoming and accommodating. The food (dinner and breakfast) was great- and was a lot of food. Overall- really recommend!!!”
- Leah Australia“Great atmosphere, very relaxing. The staff were lovely and we had a huge amount of food. It was exciting to try lots of different Japanese dishes. The onsen was great although very hot!! Couldn’t stay in too long!”
- Carolyn Canada“Great location if you want a ryokan within walking distance of the station; Staff were very friendly and helpful; Meals were good;”
- Poh
Malaysia“Clean and neat and unique . Onsen also good because not so many visitors” - Jordan United Kingdom“5-10 min walk from Hakone Yumoto station. Wonderful experience. We rented the private onsen in the evening too which was available for 45mins and is on the rooftop. The dinner and breakfast was exceptional and service fantastic. Water and tea is...”
Property surroundings
House rules
Child policies
Children older than 5 years are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Please note there is no lift at the property.
Guests arriving after 20:00 must inform the property in advance. Contact details can be found on the booking confirmation.
The booking may be treated as a no-show if guests fail to check in before 20:00 without prior notification.
Guests with a meal-inclusive rate must contact the property 1 day in advance to notify their expected time of arrival.
Luggage storage is available before check-in except for the following hours: 11:30 to 14:30. Luggage storage is not available after check-out.
In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.
Please inform Masutomi Ryokan in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.
This property will not accommodate hen, stag or similar parties.
Quiet hours are between 23:00:00 and 06:00:00.
