About this property

Only a 3-minute walk away from Karashima Tram Station, Richmond Hotel Kumamoto Shinshigai offers modern rooms with free Wi-Fi. Guests can request relaxing massages for an extra cost. The air-conditioned rooms feature a flat-screen TV with VOD channels, a fridge and an electric kettle with green tea bags. Nightwear is provided for all guests and each room comes with an air purifier. The private bathroom comes with free face wash. The 24-hour front desk offers luggage storage and photocopying services. Laptop rentals are available and a coin-launderette is on site. Drink vending machines are available. Ineya restaurant serves Japanese dishes including local Kumamoto specialties. Kumamoto Shinshigai Richmond Hotel is a 15-minute walk from Kumamoto Castle and a 15-minute tram ride from JR Kumamoto Train Station. Kumamoto Airport is a 50-minute ride away on the limousine bus.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Richmond Hotels
Hotel chain/brand

Property highlights

Located in the best-rated area in Kumamoto, this hotel has an excellent location score of 8.5

Breakfast Info

Asian


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
1 twin bed
1 full bed
1 full bed
1 queen bed
1 full bed
2 twin beds
2 twin beds
1 full bed
1 full bed
2 twin beds
2 twin beds
3 twin beds
3 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Karen
    Taiwan Taiwan
    Great location, convenience to shopping malls and public transportation spots, easy access from the airport and Kumamoto Station for day trip meet. Friendly staff are always there and quickly to response and support all of your needs. Also, a very...
  • Paul
    Australia Australia
    Coin laundry machine with security lock and can be monitored the status on in room TV.
  • Rini
    Japan Japan
    Staff very friendly & helpful, Best amenities.
  • Debra
    United States United States
    Staff were very helpful. Location in the shopping arcade was very convenient. Excellent value.
  • Djohan
    New Zealand New Zealand
    Hotel room is quite spacious and we got 2 rooms next to each other near the elevator. The best thing is the location though, inside an Arcade. They also give free facemask and there is coffee machine at the lobby
  • Lawson
    Australia Australia
    We only had a short stay. Parking is organised via a nearby parking lot (at a discounted rate). The hotel was very clean and comfortable to stay in and is right on a market shopping street. Staff were fantastic and very helpful.
  • Bolt
    Japan Japan
    Breakfast was great. Location was awesome, many places to shop and eat. Bed super comfortable
  • Anonymous
    United States United States
    great and fast service, breakfast was ok but not to typical American standards, not very filling
  • Han
    Australia Australia
    Love the location. Love it being close to everything
  • Kay
    Singapore Singapore
    Very convenient! Shopping and food were a doorstep away.

Hotel area info

Restaurants

1 Restaurant On Site
  • いねや(ineya)
    • Cuisine
      Japanese
    • Open for
      Breakfast • Lunch • Dinner

House rules

Richmond Hotel Kumamoto Shinshigai takes special requests – add in the next step!
Check-in
From 2:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUCUnionPay credit cardCash

The fine print

Must-know information for guests at this property

The full amount of the reservation must be paid at check-in.

Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Please inform Richmond Hotel Kumamoto Shinshigai of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.