- City view
- Pets allowed
- Swimming pool
- Free WiFi
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
Get the celebrity treatment with world-class service at Shangri-La Tokyo
Facing the Imperial Palace, the luxurious Shangri-La Tokyo is conveniently situated right next to JR Tokyo Station. Aside from a 20-metre heated indoor pool and a spa, the hotel also provides restaurants and a lobby lounge. Shangri-La Tokyo is a 2-minute walk from Otemachi Subway Station (Tozai Line, Exit B7) and a 3-minute walk from Nihonbashi Subway Station (Ginza Line, Exit A3). Via the Narita Express Train, it is an hour's journey from Narita Airport, while Haneda Airport is 30 minutes by car. The hotel staff can pick up guests from the Tokyo Station's platforms with an advance request. Occupying the top 11 floors of Marunouchi Trust Tower Main building, the elegant and spacious rooms feature floor-to-ceiling windows with city or bay views overlooking the Imperial Palace, Tokyo Sky Tree and Mount Fuji on clear days. All come with a flat-screen TV with pay-per-view channels, DVD player, BOSE sound systems and an en suite bathroom. A minibar and coffee machine are offered. Using various Asian techniques, CHI, The Spa at Shangri-La provides a range of treatments and relaxing massages. The Health Club has modern gym equipment featuring a heated swimming pool available 24-hours. Horizon club and suite guests have exclusive access to the Horizon Club lounge located the top floor with concierge service.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Non-smoking rooms
- Free WiFi
- Parking on site
- Airport shuttle
- Fitness centre
- Spa and wellness centre
- Tea/coffee maker in all rooms
- Bar
Guest reviews
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Guests who stayed here loved
- Claire
United Kingdom“facilities and service were excellent. location fabulous” - Max
United Arab Emirates“Our stay at Shangri-La Tokyo was truly 10/10. A wonderful family experience from start to finish — the staff went above and beyond, even refreshing our room multiple times a day, always with those thoughtful extra touches. Truly exceptional...” - Rudy
Netherlands“The staff was very friendly and helpful. The hotel is beautifully designed and and very clean.” - Susan United Kingdom“A stunning hotel in a great location to make the most of Tokyo.”
- Elena
Romania“The view and the location, right next to the train station (very important in Japan) and city center” - Nero77 Netherlands“Tokyo station is just around the corner. Staff is great.”
- Claudio
Switzerland“My new favourite Luxury Accommodation in Tokyo. Friendly staff, great views, outstanding restaurants and great bed comforts” - Helen United Kingdom“Well this hotel is without exception the best I have experienced. We opted to have club lounge access which made the room extremely expensive but the club lounge was just wonderful with food and drink options outstanding. Location perfect...”
- Wilma
New Zealand“Location, friendly staffs, Clean, comfortable bed and nice room with garden views. Breakfast was great too!” - Wilma New Zealand“Location, Friendly staffs, Nice room with view of the garden, Breakfast was nice too.”
Hotel surroundings
Restaurants
- The Lobby Lounge
- CuisineInternational
- Open forBreakfast • Lunch • Dinner • High tea • Cocktail hour
- AmbianceTraditional • Modern • Romantic
- Dietary optionsHalal • Vegetarian • Vegan
- なだ万
- CuisineJapanese
- Open forLunch • Dinner
- AmbianceTraditional
- Piacere
- CuisineItalian
- Open forBreakfast • Dinner
- AmbianceModern • Romantic
House rules
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Guests who require the free train station escort must provide their train arrival schedules directly to the hotel.
Please contact the property directly prior to your stay in order to request an extra bed, as different rates are applied.
As of 01 January 2019, the property will be entirely non-smoking.
"Children under 4 years old are not allowed in the pool facility. Children of ages 4~11 years old must be accompanied by their parents/guardian at all times when using the pool facilities"
Please contact the property in advance of your stay to check the availability of dog-friendly rooms. Additional charges may apply.
Please note that the property can only accommodate pets with a maximum weight of 15 kg or less.
Please note that the hotel will undergo a power outage due to a mandatory inspection of the electrical facilities on the following dates/times: Saturday 23 08 2025, 23:00 - 06:00 on Sunday 24 08 2025. Please note that it is the subject to change based on work progress.
Please inform Shangri-La Tokyo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
An accommodation tax per person per night is not included in the price and needs to be paid at the property.
