Sui Suwako

–Excellent location – show map
+231 photos
Scored 9.7
Rated exceptional

Staff

10

About this property

Elegant Accommodations: Sui Suwako in Suwa offers a 5-star ryokan experience with a hot spring bath, garden, open-air bath, restaurant, bar, and free WiFi. Guests enjoy lake views and a serene environment. Comfortable Amenities: The property features air-conditioning, bathrobes, private open-air bath, private bathroom, bath, tea and coffee maker, bidet, yukata, tatami floor, refrigerator, seating area, free toiletries, shower, slippers, TV, and sofa. Dining Experience: Asian breakfast is served with local specialties. The traditional restaurant serves Japanese cuisine for dinner. The bar offers a relaxing atmosphere. Convenient Location: Located 17 mi from Matsumoto Airport, less than 0.6 mi from Kamisuwa Station, and near Suwa-Lake (3.1 mi). Nearby attractions include Matsumoto Castle (22 mi) and The Japan Ukiyo-e Museum (21 mi). Guest Satisfaction: Highly rated for dinner, attentive staff, and scenic lakes.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free parking
  • Non-smoking rooms
  • Free Wifi
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (9.5)

Breakfast Info

Asian

  • Free private parking

  • Open-air bath, ​Hot spring bath

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 twin beds
and
1 futon bed
2 twin beds
and
1 futon bed
2 twin beds
and
1 futon bed
2 twin beds
and
1 futon bed
3 twin beds
and
1 futon bed
2 twin beds
and
1 futon bed
3 twin beds
and
1 futon bed
2 twin beds
and
1 futon bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Thomas
Japan Japan
“The staff was very hospitable and helpful. Some of the nicest employees I've had the pleasure of meeting. The room was very clean. Breakfast and dinners were amazing and delicious.”
Yaacov
Israel Israel
“Breakfast and Dinner were Amazing, with phenomenal vegetarian dishes. Service was superb, taking care of every aspect of our stay in such professional thoughtful way. Special thanks to Baba for being so supportive and helpful 🇯🇵”
James
United States United States
“As far as authentic ryokan experiences go, Sui Suwako is the pinnacle. Between the in-room onsen, exceptional breakfast & dinner, and outstanding professionalism of the staff, Sui Suwako gives you everything you could want. They also offer a free...”
Da
United States United States
“Everyone was super friendly The hotel was excellent, clean and looks even nicer than in the photos. The food was great and served in a fine dining manner. The service was outstanding.”
Tomer
Israel Israel
“Rooms are amazing Staff are professional and nice”
Catherine
United States United States
“Wonderful staff, attentive, warm and helpful. The view from the room was stunning and the food was delicious.”
Richard
United Kingdom United Kingdom
“A small spa hotel which was scrupulously clean, which was very well run. The dinner was very varied and served with real charm. In fact the staff were all amazingly. Helpful, friendly and warm.”
Yiaw
Singapore Singapore
“The service, ambience, location, almost everything is so good.”
Finola
Australia Australia
“Lovely big rooms, a private onsen in each room, private dining room for our party, exceptional service and food.”
Helena
United Kingdom United Kingdom
“Calm tranquil setting, friendly and helpful staff, the highlight of our trip to Japan”

Managed by 合資会社親湯温泉

Company review score: 10Based on 78 reviews from 1 property
1 managed property

Property info

The "Suwa-no-Yuyado Suwako" is a small 8-room hot spring inn located on the shores of Lake Suwa. All rooms have an open-air Japanese cypress bath overlooking Lake Suwa. Furniture by Hida master craftsman Kashiwa Woodworks is used in all rooms and in the sunken hearth tea room. Please enjoy the delicious cuisine served in the private room ryotei, prepared with carefully selected seasonal ingredients and seasonings from Suwa, Shinshu. In support of the SDGs (Sustainable Development Goals), we are committed to eco-sustainable activities to maintain a rich natural environment. By staying at our hotel, you will offset about 15 kg of CO2 emitted during your stay. As a bonus, you will receive an "Offset STAY Certificate" and we will offer one free drink during dinner.

Neighborhood info

Matsumoto Castle - About 1 hour by car, Zenkoji Temple - About 2 hours by car, Snow Monkey Park - About 2 hours by car, Hida Takayama - About 2 hours and a half by car, Fuji - About 3 hours by car

Languages Spoken

English,Japanese,Korean

Area info

Restaurants

1 Restaurant On Site
完全個室の和室料亭
  • Cuisine
    Japanese
  • Open for
    Breakfast • Dinner
  • Ambience
    Traditional

House rules

Sui Suwako takes special requests – add in the next step!
Check-in
From 3:00 PM to 5:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Please inform Sui Suwako of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

This property does not accommodate bachelor(ette) or similar parties.

This property is located in a residential area, and guests are asked to refrain from excessive noise.

When booking half board, note that drinks are not included.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

License number: 長野県諏訪保健所指令28課保第10－4号