About this property
Hot spring baths at Toya Kanko Hotel are located in a cave, or indoors and outdoors offering panoramic lake views. The hotel offers Japanese-style rooms with lake views, a Japanese stone sauna and bicycle rentals. Free Wi-Fi can be accessed at the lobby and in rooms with a lake view. Featuring a tatami (woven mat) floor and traditional futon bedding, rooms are furnished with a TV, a small fridge and a safe. A bathroom, toiletries and green tea are provided. A yukata robe can be chosen at the front desk. Guests at Kanko Toya can relax in a public hot spring bath, or rent a private one with an indoor and outdoor bath. The hotel has a Japanese stone sauna, a playroom for children and a games corner. Coin-operated laundry facilities are available. A Japanese breakfast and a traditional multi-course dinner with local specialties are served at the guest room. The restaurant serves Japanese dishes, and alcoholic drinks can be enjoyed at the bar. On advance request, Toya Kanko Hotel offers free pick-up from JR Toya Station, a 15-minute drive away (subject to availability). The hotel is a 10-minute drive from Mount Usuzan, and a 15-mimn drive from Sobetsu Park.
Couples in particular like the location – they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free parking
- Non-smoking rooms
- Free Wifi
- Family rooms
- Room service
- Restaurant
- Bar
Guest reviews
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Guests who stayed here loved
- Ru
Malaysia
“First line access for fireworks spot during summer period, nice onsen hotel with dinner and breakfast” - Lee
Singapore
“comfortable stays is a great hotel with beautiful hot springs and a great location close to tourist attractions. The bus stop is right in front of the hotel. There is a bus to Sapporo opposite the hotel. The room is very clean and comfortable...” - Nguyen
United States
“The view of lake Toya from the room and the cleanness of the bathroom” - Kat
Thailand
“Room size , good location, onsen and room services. There are hot water jug and cold water jug in the room. There are also microwaves for guests in the lobby.” - Pratya
Thailand
“Good onsen , great view, I can see firework in lake from my room” - Geoyu
Singapore
“Love the onsen there, but we didn't managed to use the Cave onsen as it was closed. The green tea powder provided taste so good! And they even provided flask of hot water in the room. They also provided yukata for the whole family to dress in...” - Amir
Israel
“The in room dinner was delicious and beautiful, and the onsen baths were very good” - John
United States
“The Japanese-style room was just big enough for our family of five. The a/c worked well. Buffet breakfasts offered a wide array of Japanese options and some western-style ones too. The multiple onsen were terrific and well-utilized by the...” - Hajime
United States
“It's an old-schooled Onsen Ryokan (Japanese style Onsen hotel). No doubt that the facility is old but if you want to experience the old day Japan, this is the place! They have rooms with Tatami mats and futon. You can walk around the hotel in...” - Wing
Hong Kong
“Nice and Helpful staff. Proactively providing you the coupon for sight seeing point.”
Area info
Restaurants
- レストラン「湖畔」
- Open forBreakfast • Dinner
House rules
Child policies
Children of all ages are welcome.
Children 7 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.







The fine print
Public hot spring baths inside a cave are available from 13:00 until 23:00. Saunas at these spas are available until 22:00.
The hotel's free shuttle service from JR Toya Station begins at 14:00. Guests who wish to take the shuttle must make a reservation in advance (subject to availability). Contact details can be found on the booking confirmation.
The airport shuttle service operates at 8:15, 8:55, 10:10, 11:00 every day and costs JPY 100 per person.
When booking 5 rooms or more, different policies and additional supplements may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 19:30:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.
This property does not accommodate bachelor(ette) or similar parties.
Quiet hours are between 22:00:00 and 07:00:00.