つるや旅館

–Good location - show map
+7 photos
つるや旅館
1 / 15
Scored 8.1
Rated very good

Staff

9.2

About this property

Comfortable Accommodation: The ryokan in Yamanouchi offers family rooms with air-conditioning, private open-air baths, and tatami floors. Each room includes a dining table, yukata, and free toiletries. Modern Amenities: Guests enjoy free WiFi, a coffee machine, microwave, and TV. Additional facilities include a refrigerator, electric kettle, and hairdryer. Convenient Location: Located 103 km from Matsumoto Airport, the ryokan is near Jigokudani Monkey Park (4.1 km), Ryuoo Ski Park (11 km), and Mt. Kusatsu Shirane (32 km). The surrounding area features hot springs.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Yamanouchi

  • Free private parking available on-site

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
3 futon beds
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

  • Kirsty
    United Kingdom United Kingdom
    “The staff were very friendly and helpful. The room was a great size”
  • Harry
    Hong Kong Hong Kong
    “We were incredibly well looked after by Yoko, who took care of us and provided an exceptional service. Very hospitable. Also, other staff including our day driver Toko were all wonderful and took care of us and made our stay extra special.”
  • 米田
    Japan Japan
    “温泉が貸切状態だったので、 とても良かったです！ そして、サボテンが可愛い！ 夜には蕾だったのが翌朝には花が咲いていました。”
  • Akie
    Japan Japan
    “新たな温泉街、宿開拓出来ました。 立地も良く、お風呂も気持ち良く、犬ちゃんにも優しく、昭和生まれの、私達には、大満足でした。”
  • Kayo
    Japan Japan
    “2泊目に愛犬の体調が悪くなり、急変に備え深夜に帰宅と大変ご迷惑をおかけしましたが、深夜にもかかわらずご対応頂き助かりました。 幸い帰宅途中に落ち着き、大事には至らず。 宿泊中も、とても静かでゆっくりとする事が出来ました。”
  • Karina
    Argentina Argentina
    “La calidez humana de los que trabajan ahí, y la atención personalizada. Todo muy limpio y confortable.”
  • Sans2021
    France France
    “La grande chambre par rapport au prix. Le onsen privatif. Pas très loin de la gare.”

Property surroundings

House rules

つるや旅館 takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Free!Pets are allowed. No extra charges.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Please inform つるや旅館 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

License number: 長野県北信保健所指令06北保103-17号, 長野県北信保健所指令06北保第103-17号