You may cancel free of charge until 00:00 on the day of arrival. You will be charged the cost of the first night if you cancel after 00:00 on the day of arrival. If you don't show up, the no-show fee will be the same as the cancellation fee.
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About this property
Welcome to DoubleTree by Hilton Shymkent! We are a cozy and modern hotel, perfect for both business travelers and families. Our hotel is conveniently located just 2 km from the city center and 10 km from the airport. Abay Park and tennis court right across from us, it makes us an excellent choice for active recreation.
Each of our rooms is equipped with everything you need for a comfortable stay: air conditioning, free Wi-Fi, a tea set, a hairdryer, and an ironing board with an iron. You can relax in our indoor pool, sauna, or fitness center, or book a soothing massage for the ultimate relaxation.
In our All Day Dining restaurant, you can enjoy exquisite dishes of European and national cuisine. In the bar, we offer a variety of cocktails, and for birthday guests, we provide a special 10% discount on the restaurant bill. For business meetings and events, we offer three modern conference rooms.
We also provide transfer services and free parking to make your stay as convenient and comfortable as possible.
We look forward to welcoming you to DoubleTree by Hilton Shymkent!
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Please select one or more options you want to book
All available rooms
Limited supply in Shymkent for your dates:
1 four-star hotel like this is already unavailable on our site
Sustainability
This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.
Guest reviews
Categories:
Staff
9.0
Facilities
8.9
Cleanliness
9.0
Comfort
9.2
Value for money
8.8
Location
9.1
Free WiFi
8.7
Select topics to read reviews:
Guests who stayed here loved
Cosmin
Romania
“Good facilities and understanding staff, allowing us to have a late checkout.”
Gabriela
United Kingdom
“Rooms are spacious, clean and with lots of storage space and comfortable bed. You get all the amenities you need in the room, including water, which is a plus. The staff is nice and polite.”
Kalimulina
Czech Republic
“The hotel is great! Very friendly staff, if you need a taxi they will call, need change money they are happy to help. Whatever advice guys were very nice and helpful. Very good restaurant with transitional Kazakh cuisine. They have an amazing spa...”
A
Aliya
United Kingdom
“Our stay was wonderful! The staff was exceptionally welcoming, greeting us with a warm chocolate chip cookie—the best I’ve ever had, without a doubt. The room was clean and spacious enough to feel comfortable. The location is perfect, situated...”
B
Bogachan
Turkey
“kind and helpfull staff
good location
new hotel
pool & spa facility”
A
Alessandro
Germany
“Rooms are nice, clean, welle equipped. Bed is comfortable, bath tub very appreciated. Presence of ironing table in room is a big plus. Spa and swimming pool are good.”
L
Leili
United Kingdom
“Brand new hotel in a very good location. Although the rooms are on the small side but very comfortable with plenty of storage space. Small but good spa/swimming pool.”
Serikzhan
Kazakhstan
“Великолепный, чистый отель! Приветливый и добродушный персонал, встречает и провожает всегда с улыбками!) Девушки на ресепшн решают все вопросы по первой просьбе! Когда вернемся в Шымкент, то обязательно только сюда!”
Сергей
Kazakhstan
“Подняли уровень с стандарта до делюкса! Неожиданно. Спасибо!!”
O
Olessya
Kazakhstan
“Хорошее расположение отеля. Есть бассейн. Номер чистый. В номере холодильник, чайник, утюг. Подушки удобные, кровать большая, удобная.
Хороший ресторан в холле, работает, кажется, круглосуточно.”
Hotel surroundings
Restaurants
1 restaurant on site
All Day Dining
Cuisine
International
Ambiance
Family friendly • Traditional • Modern • Romantic
House rules
DoubleTree by Hilton Shymkent takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that the swimming pool is out of service last Saturdays and Sundays of each month.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform DoubleTree by Hilton Shymkent in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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Romania
United Kingdom
Czech Republic
Turkey
Germany
Kazakhstan
