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About this property
Stylish restaurants, a spa centre with indoor pool and free Wi-Fi are featured at this central hotel, located opposite Almaty’s Kunaev Park. Gogol Keshesi Tram Stop is 300 metres away. Elegant, air-conditioned rooms with rich carpet flooring and modern en suite bathrooms are offered at Grand Tien Shan Hotel. Each includes satellite TV, bathrobes and toiletries. International and Kazakh dishes are offered at the Nauryz restaurant, and an American-style breakfast is served every morning. Guests can enjoy drinks in the Cigara Club or in the lobby bar. Grand Tien Shan‘s Bali spa includes a fitness centre, saunas and a steam bath. Massages and cosmetic treatments can be booked at the Velours de Rose beauty salon. The hotel is just a 5-minute walk from many of Almaty’s sights, including the Abay Opera House and the Ascension Cathedral.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Free WiFi
- Airport shuttle
- Family rooms
- Spa and wellness centre
- Fitness centre
- Non-smoking rooms
- 24-hour front desk
- Bar
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Guest reviews
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Guests who stayed here loved
- Igor
Slovakia“Its very nice hotel with very good location in Almaty. There are many restaurants and coffee places just walking distance from the hotel. It has nice little gym and wellness with nice saunas. Breakfast was good and the overall price for staying is...” - Paris
France“In the center, good quality, loved the swimming pool and this area !” - Sekar
Indonesia“The location is fantastic—in the heart of Almaty. The room was clean, spacious, and well-decorated, with complete amenities like a flat-screen TV, and complimentary Wi-Fi. The staff was friendly and accommodating, I particularly appreciated the...” - Kavish
India“Comfortable stay . The location is excellent and the spa area is well kept. The rooms are spacious and the ceiling height is exceptional. Makes the room very airy. The breakfast has a decent spread . Excellent stay.” - Boccadoro
Singapore“The location downtown, the complimentary SPA, good WIFI, safety box” - Natalia
United Kingdom“Very beautifully decorated. Friendly staff and great facilities” - Ranit India“It had very nice pool and cigar club for recreation. The room was amazing.”
- Matthieu
Belgium“The location is perfect, right in the city center and with all activities nearby. The staff was super welcoming and more particularly Denis from the guest relations who went the extra mile and helped me with any query I had” - Dmitrii
Uzbekistan“The location is superb. The room was spacious and clean. The staff was very friendly and helpful. The spa-center is good - 3 different spaces (hammam, sauna, steam room), massages.” - Rob
Australia“Had a bit of character being somewhat vintage. The breakfast was very good-lots of choice. Room was a large size. And we got the mini fridge turned on eventually.”
Hotel surroundings
Restaurants
- Наурыз
- CuisineAsian • European
- AmbianceFamily friendly • Traditional • Modern • Romantic
- Dietary optionsHalal • Vegetarian
House rules
Child policies
Children of any age are welcome.
Children 6 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
The fine print
Please note that children younger than 6 years old are not allowed to visit the spa centre. Children of 6-12 years old are allowed only if accompanied by their parents according to the following schedule:
- 08.00 a.m. – 17.00 p.m. on weekdays
- 08.00 a.m. - 15.00 p.m. on Saturdays
On Sundays children younger than 12 years old are not allowed to visit the spa centre.
Please inform Grand Tien Shan Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
