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About this property

Free Wi-Fi and a fitness centre are offered at this hotel, located 1 minute walk from the Caspian Seashore in Aktau city. Rooms at Chagala Hotel feature air-conditioning. Each room at the hotel includes modern décor and a safety deposit box. Bathrooms come with complimentary toiletries. European cuisine is served in the Chagala’s stylish restaurant, and a buffet breakfast is offered every morning. Guests of Chagala can work out in the fitness centre, or go shopping to Alatau Shopping Centre, 10 minutes’ walk away. Chagala bus stop is 5 minutes’ walk from Chagala Hotel, providing access to Aktau Bus Station and the city centre.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.6)

    • Breakfast info

    • Continental, Buffet

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Erkka
    Finland Finland
    Very neat hotel, had everything I needed and the staff was helpful - thank you! :)
  • Nihan
    Turkey Turkey
    All the personal working in the reception and the lady in the restaurant, they were all very welcoming and kind. The breakfast was good. We arrived very early so couldn’t do checkin but they let us leave the bags and in the afternoon they kindly...
  • Anna
    New Zealand New Zealand
    Clean and comfortable accommodation with polite staff. Chagala Aktau offers a free laundry service, which was much appreciated. The hotel seems more pitched at business guests than tourists but nevertheless it suited us just fine and we would...
  • Liga
    United Kingdom United Kingdom
    Hotel have in the middle between 2 beaches, both 20 minutes to walk , Dostar are on the left side , right side are City centre beach and The Skalnaja tropa hiking trail. It’s cheapest hotel with some views on world’s largest lake -Caspian Sea....
  • Irina
    Russia Russia
    All was good! nice stay for a couple of nights , not too far to travel on taxi to the city center. Nice sea view from the apartment. Room is good and comfortable.
  • Amlan
    India India
    Beautiful location near the Caspian. Helpful staff who can communicate in English. Clean.
  • Aizada
    Kazakhstan Kazakhstan
    Very good for a day stay, a great view from the window, very clean
  • Timothy
    United Kingdom United Kingdom
    Convenient and fit for purpose. Wifi worked well and had a good sea view room with a small balcony
  • Zhadra
    Kazakhstan Kazakhstan
    Very nice hotel near the seaside. We stayed here and very enjoyed the trip.
  • Svetlana
    Russia Russia
    Останавливались в отеле второй раз. Хотелось бы отметить работу горничных. Чистота и порядок. Отдельный и огромный плюс-это прачечная. Утром отдал вещи, а вечером - уже все чисто и поглажено. Очень быстро и качественно. Расположение отеля...

Hotel surroundings

Restaurants

1 restaurant on site
  • East West
    • Cuisine
      International
    • Open for
      Breakfast
    • Ambiance
      Modern

House rules

Chagala Aktau Hotel takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please note that standard check-in time is 15:00. Check-out time is 12:00.

In case of late check-out after 12:00 or early check-in before 15:00, the daily room rate is charged.

Extension of accommodation without prior booking is possible but is a subject to availability and remains at the discretion of the Hotel Administration.

Payment for accommodation is carried out before check-in or upon check-in at the hotel.

Payment is accepted in cash or by credit card.

*Payment by kaspi qr or transfer is not accepted.

Please note that the administration has the right to refuse check-in to any Guest who is intoxicated or under the influence of drugs.

All guests must treat their neighbors with respect and keep quiet in the rooms as well as in the corridors. We kindly ask you to be polite in dealing with others. Aggressive behavior is not allowed.

When checking into a room, please familiarize yourself with the rules of the accommodation in the Hotel. The rules are on the desk.

The restaurant operates only on the basis of breakfast from 07:30 to 10:00. The cost of breakfast per person is from 5 000 tenge. Breakfast is à la carte.

The lounge bar is closed from 04/01/2023

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.