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About this property

Elegant Accommodations: Sultan Palace Hotel in Atyrau offers a 5-star experience with spa facilities, a sauna, fitness center, indoor swimming pool, and free WiFi. Guests enjoy private check-in and check-out, a lounge, beauty services, and wellness packages. Dining Options: The family-friendly restaurant serves Chinese, Greek, Indian, Italian, and other cuisines in a traditional, modern, and romantic ambiance. Meals include brunch, lunch, dinner, high tea, and cocktails, accommodating halal, kosher, vegetarian, and other dietary needs. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, tea and coffee makers, and city views. Additional amenities include bathrobes, free toiletries, work desks, and free on-site parking. Guests appreciate the breakfast provided by the hotel and the attentive staff.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Top Location: Highly rated by recent guests (8.7)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

  • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 twin bed
1 king bed
2 twin beds
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Timur
    Kazakhstan Kazakhstan
    The hotel is like a palace in the Middle East. Awesome!
  • Utkelbayeva
    Kazakhstan Kazakhstan
    They let me check in earlier because I was unwell with zero cost. Lovely staff!!
  • Corsair
    Czech Republic Czech Republic
    Everything fine, beautiful Interior, very good breakfast. Complimentary Water, even cold inside fridge. Close to Airport.
  • Alexander
    Germany Germany
    Very friendly, open minded and always helpful :) needed transportation and Norbert was very very helpful! Amazing! Thank you!
  • Benjamin
    United Kingdom United Kingdom
    The hotel is only about a 6-minute drive from the airport. The room was well furnished and comfortable.
  • Benjamin
    Australia Australia
    Wonderful, attentive staff. Modern, big rooms. I always enjoy my stay here. Special thank you to Gaukhar.
  • Roberta
    Belgium Belgium
    I liked: Bed, staff, sauna, size of the room What could be better: breakfast - full grain bread, a better toaster, better coffee. The key of the room was deactivated every day, that was a bit annoying :) Vegetarian option food in the restaurant...
  • Dmitrij
    Finland Finland
    Good location, spaciour rooms, good restaurant within hotel for lunch.
  • Jawad
    Pakistan Pakistan
    The staff is very cooperative, hotel is slightly away from the center. Breakfast is good.
  • Youssef
    Morocco Morocco
    Thank you a lot Zhanel for your kindly and your smile 😃

Hotel area info

Restaurants

3 Restaurants On Site
  • Restaurant #1
    • Cuisine
      Indian • Irish • Italian • Japanese • Mediterranean • Pizza • Seafood • Steakhouse • Sushi • Thai • Turkish • Russian • Local • Asian • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian
  • Бар
    • Cuisine
      American • Chinese • Greek • Irish • Italian • Japanese • Mediterranean • Mexican • Middle Eastern • Pizza • Seafood • Steakhouse • Sushi • Thai • Turkish • Russian • Asian • International • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian
  • Ирландский паб
    • Cuisine
      Indian • Irish • Italian • Japanese • Mediterranean • Mexican • Pizza • Seafood • Steakhouse • Sushi • Thai • Turkish • Russian • Local • Asian • International • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Halal • Kosher • Vegetarian

House rules

Sultan Palace Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 8 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sultan Palace Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.