- Mountain view
- Garden
- Free WiFi
- Terrace
- Free parking
- Bath
- Air conditioning
- 24-hour front desk
- Daily housekeeping
- Non-smoking rooms
You might be eligible for a Genius discount at Cinnamon Citadel Kandy. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Located 500 metres above sea level, Cinnamon Citadel Kandy offers a spectacular outdoor pool. It offers well-appointed air-conditioned rooms featuring spacious interiors with fine bedding and furnishing. Each room is equipped with a minibar, tea/coffee making facilities and a TV with cable channels. Panorama Restaurant boasts an international menu, and continental dishes can be found at the Cafe C. The Lounge is an excellent venue to enjoy refreshing beverages and light snacks. Guests can enjoy a leisurely swim at the outdoor pool. Free Wi-Fi is provided on site. The hotel’s tour desk can help organise trips to popular attractions such as the Pinnawala Elephant Orphanage. Cinnamon Citadel Kandy is located a 20-minute drive from the famous Sacred Tooth Relic of Lord Buddha site. Bandaranaike International Airport is a 5-hour drive from the hotel, and free parking is provided.
Couples particularly like the location — they rated it 8.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Airport shuttle
- Free parking
- 3 restaurants
- Non-smoking rooms
- Room service
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
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Guest reviews
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Guests who stayed here loved
- Norman
Australia“The environment at the Citadel was like a Sanctuary in the midst of the continuous bustle of the City, exactly as required. Excellent:) Thank you.” - Darvin
Sri Lanka“It was a wonderful stay at Cinnamon Citadel Kandy. The food was excellent, our kid enjoyed a lot, and the rooms were clean, spacious, with a beautiful view of the Mahaweli River. The staff was very friendly and helpful. We truly had a memorable...” 
George
Austria“The staff was very helpful, and the service was very good. Our room provided a comforting view of the river and the mountains. There was a wide selection of food, covering western, Indian and local for dinner and breakfast. The chefs operating the...”- Catherine
United Kingdom“The staff are always very friendly and the hotel clean and comfortable. We had a garden room which was well placed for access to the pool.” - Vishal
India“Great breakfast with lots of choice for most nationalities” 
Aditya
United Arab Emirates“Calm and Peaceful location. Staff were friendly, warm at receiving.”- Evan Australia“Beautiful staff. I was waiting for Kya to row her boat upstream ( Where the Crawdads Sing). We didn’t want to leave.”
- Fiona Australia“Beautiful hotel, great location, clean. Staff are amazing.”
- Stephen United Kingdom“Very convenient location for exploring Kandy. Friendly and helpful staff. Special thanks to Nissanka and Sandun Fernando for great service. Don't miss the boat trip along the river directly from the hotel.”
- Janarrthanan Sri Lanka“Food was good. Had a good spread for the dinner with live stations. Everyone is very friendly. The two girls in the reception, went out of the way to assist us. In the dining hall Nissanka was great. we arranged a surprise birthday for a friend...”
Hotel surroundings
Restaurants
- Cafe C
- CuisineEuropean
- Open forBreakfast • Brunch • Dinner
- AmbianceTraditional • Romantic
- Dietary optionsVegetarian • Gluten-free • Dairy-free
- Panorama
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly • Traditional
- Dietary optionsHalal • Vegetarian • Gluten-free • Dairy-free
- Lounge Bar
- CuisineLocal • Asian • International
- Open forLunch • Dinner • High tea • Cocktail hour
House rules
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Please note that from December 24th to December 31st, supplements may apply for the Gala Dinners.
Please note that all confirmed reservations will be billed in USD.
The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.
Please note that the resort may contact the cardholder for verification purposes.
Please note that all cancellations will be charged, including taxes.
Please note that we will charge an additional 2.56% of the total rate for arrivals, effective from October 1st onwards, if the final room bill is paid in LKR.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Cinnamon Citadel Kandy in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
