Altitude at Krystal Grand Cancun - All Inclusive

–Excellent location - show map
+72 photos
Scored 8.1
Rated very good

Property highlights

You might be eligible for a Genius discount at Altitude at Krystal Grand Cancun - All Inclusive. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Experience world-class service at Altitude at Krystal Grand Cancun - All Inclusive

Prime Beachfront Location: Altitude at Krystal Grand Cancun - All Inclusive in Cancún offers direct beachfront access and stunning sea views. Guests enjoy an infinity swimming pool, sun terrace, and lush gardens. Comfortable Accommodations: Rooms feature air-conditioning, balconies, and private bathrooms with free toiletries. Additional amenities include minibars, flat-screen TVs, and soundproofing. Dining Experience: The resort offers a family-friendly and romantic restaurant serving French, Italian, Mexican, and international cuisines. Breakfast includes local specialities, juice, pancakes, and more. Leisure and Wellness: Guests can enjoy spa facilities, a fitness centre, yoga classes, and a hot tub. Free WiFi is available throughout the property. Nearby Attractions: Playa Forum is just a few steps away, while Cancun International Airport is 22 km from the resort. Nearby attractions include La Isla Shopping Mall and the Cancun Convention Center.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 4 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Family rooms
  • 8 restaurants
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar

Situated in the best rated area in Cancún, this property has an excellent location score of 9.4

Breakfast info

Continental, American, Buffet

Free private parking available on-site

Activities:

  • Fitness centre

  • Games room

  • Spa and wellness centre

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 double beds
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
and
1 sofa bed
Living room
1 sofa bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Lewis
United Kingdom United Kingdom
“The view from the room looking down the coast was beautiful. Janer was extremely welcoming and helpful throughout our stay. We loved the infinity pool.”
Olena
Canada Canada
“Great hotel with great service, the beach is just mind-blowingly beautiful. Loved the food, even at the buffet in the main restaurant there was enough choice and always delicious. Online concierge was also a pleasant surprise, a couple of messages...”
Steve
Canada Canada
“Beach was superb. The room in Altitude was really good. The pool and connected facilities were very good. The staff were absolutely amazing.”
Qi
Spain Spain
“The service was super good, Janer is very nice and helped us a lot. The Italian restaurant was highly recommended. The hotel beach is better than the playa norte.”
Adrian
United Kingdom United Kingdom
“Food was amazing and the staff were so friendly and helpful Janer the concierge in altitude tower was super helpful”
Rebecca
Ireland Ireland
“The staff were all so friendly and helpful. The hotel was even more amazing than we imagined. The place was so clean, everywhere we went there was someone cleaning and even painting where I thought already looked good. Food was amazing and there...”
Gokeepon
United States United States
“Fantastic location and so kindness service! We love this memorial experience with Krystal and Cancun. I believe we will choose here for our next vacation!”
Elizabeth
United States United States
“Ocean few room and location in hotel district was great.”
Magalyn
Cayman Islands Cayman Islands
“The bar tender in the VIP JAHIR was very attentive, also one at the pool. They took the time to know then drinks that we liked”
Hannah
Cayman Islands Cayman Islands
“I enjoyed the room in which I stayed in, the pool, bar and even the location that it was close to a lot of things which were in walking distance.”

Property surroundings

Restaurants

8 restaurants on site
Restaurant O
  • Cuisine
    Mexican • International
  • Open for
    Breakfast • Dinner
  • Ambiance
    Family friendly
Risotto
  • Cuisine
    Italian
  • Open for
    Dinner
  • Ambiance
    Family friendly
Ayami
  • Cuisine
    Asian
  • Open for
    Dinner
  • Ambiance
    Family friendly
The Grill
  • Cuisine
    Steakhouse • Grill/BBQ
  • Open for
    Lunch • Dinner
  • Ambiance
    Family friendly
Red Fish
  • Cuisine
    Seafood
  • Open for
    Brunch • Lunch
  • Ambiance
    Family friendly
La Taqueria
  • Cuisine
    Mexican
  • Open for
    Dinner
  • Ambiance
    Family friendly
The Beach Bar & Grill
  • Cuisine
    American • Mexican
  • Open for
    Brunch • Lunch
  • Ambiance
    Family friendly
Le Délice (Mín. 3 noches)
  • Cuisine
    French
  • Open for
    Dinner
  • Ambiance
    Romantic

House rules

Altitude at Krystal Grand Cancun - All Inclusive takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
From 04:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

In the event of an early departure, the property will charge you the full amount for your stay.